Area Supervisor

All Locations; City of Westminster; Presencial; GBP 26 000 - 32 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Company vehicle

20 days holiday + bank holidays

Pension scheme

Internal mentoring scheme

Regular company events

Resumo da oferta

SBFM is seeking an experienced Area Supervisor to oversee field operations across Central London sites and surrounding areas. The role requires regular travel to client sites within the UK and entails managing frontline teams, audits, and health & safety compliance.

You will be responsible for delivering high standards of cleaning services, maintaining strong client relationships, and supporting mobilisation of new contracts through site visits and inductions.

Qualificações

• Demonstrable experience in a similar area supervisor role.
• IOSH Managing Safely qualification or willingness to complete within 3 months.
• Excellent communication and IT literacy are essential.
• Full, clean driving licence and willingness to travel UK.
• Proactive, detail‑oriented, and able to work autonomously.

Responsabilidades

• Maintain high standards of service delivery and client satisfaction.
• Manage relationships with clients at local level.
• Conduct regular audits and resolve issues to meet KPIs.
• Line management, inductions and training of frontline operatives.
• Support mobilisations of new contracts with site visits and inductions.
• Oversee health & safety compliance across sites.

Conhecimentos

Excellent communication

IT literacy

Driving licence

Formação académica

IOSH Managing Safely

Ferramentas

IT systems

Descrição da oferta de emprego

We are looking for an experienced Area Supervisor to join our team. As an Area Supervisor you will play an integral part in delivering and supporting the field-based elements of SBFM's service provision. For this role regular travel between sites within the following areas will be required; Central London areas.,

• Maintain high standards of service delivery and client satisfaction in line with agreed KPIs.
• Relationship management - build and maintain strong client relationships at local level.
• Conduct regular audits and resolve issues to ensure cleaning standards and specifications are consistently achieved.
• Line management, support, inductions and training of frontline operatives.
• Support the mobilisation of new contracts through tasks including (but not limited to) site visits, inductions, and training.
• Oversee and manage health & safety compliance across all sites, ensuring all staff adhere to relevant legislation and company policies.
• Conduct stock checks and follow agreed processes for ordering cleaning materials and equipment.
• Cover cleaning, utilising existing workforce where available and completing site cleaning where necessary
• Supporting or covering other Area Supervisors' areas where required
• Ensure correct use of IT systems and maintaining accurate records of visits, activities, and communications.
• Collaborate effectively with Regional Operations Managers, Account Managers, and other colleagues to ensure smooth operations and consistent service delivery.
• Respond promptly to ad hoc requests or escalations from Operations Directors, Regional Operations Managers, or other members of the management team.
• Proactively identify and elevate concerns, risks, or improvement opportunities to senior management.
• Demonstrable experience in a similar role
• Possess the IOSH Managing Safely qualification or be willing to complete the training with SBFM within the first 3 months of employment.
• Excellent communication skills
• IT literate
• A proactive approach and an excellent eye for detail, methodical and organised and able to work autonomously
• Self-motivated, confident and an engaging approachable manner with a 'can do' flexible attitude to work requirements
• Excellent client focus and a proven track record of service delivery in facilities management or contract cleaning environment
• Team player and able to motivate others
• A full, clean, driving licence and the willingness to travel in the UK to all client sites as required.
• Operations
• All Departments is a required field Advertising Salary £29,000
• Home
• Vacancies
• Area Supervisor, Company vehicle
• 20 days holiday plus bank holidays
• Pension Scheme
• Internal mentoring scheme
• Regular company events

Commitment to SBFM Values

• Be a Good Person
• Play as a Team
• Think Differently
• Make an Impact

We give people opportunities and embrace their inherent goodness. We are open minded and uphold integrity. We are respectful and considerate. We are kind and appreciative.

Community and communication are everything. We remain inclusive within our company and with our clients. Together, we grow, retain, execute, and make an impact. We are one team.

We encourage a growth mindset; everything can be improved through effort. We love innovation and ideas. We are disruptors, and push boundaries for sustainable growth.

It's all about the ultimate goal. We exceed expectations and deliver results at pace. We challenge the norm and step out of our comfort zone, because at our core, we are passionate and love to win.