Area Relief Officer

Mitie Group plc.; Grimsby; On-site; GBP 27,000 - 32,000; Full time

Benefits offered by this job

Predictable working hours

Competitive pay

Holiday entitlement

Wellbeing support

Doctor Care Anywhere

Pension and life assurance

Cycle to Work

Employee discounts

Job summary

Mitie Group plc. is recruiting Security Officers to support the DWP security team across several sites in the North Lincolnshire, the Humber area and the Lincolnshire Coast. This mobile regional role covers multiple sites with a Monday–Saturday shift pattern and an hourly rate of £13.45.

You will help maintain a safe, secure and welcoming environment, patrol sites, handle incidents and provide excellent customer service while liaising with emergency services as needed.

Qualifications

• Previous security experience.
• A valid SIA licence; Door Supervisor licence preferred.
• A full UK driving licence and willingness to travel between sites.
• A professional, calm and confident approach when dealing with incidents or challenging situations.
• Good communication skills and a strong customer service mindset.
• Commitment to safety, compliance and doing the right thing.

Responsibilities

• Help maintain a safe, secure and welcoming environment for DWP colleagues, visitors and property.
• Carry out regular patrols and routine security checks to identify and manage potential risks.
• Respond professionally and effectively to emergencies, incidents or suspicious activity.
• Provide a high standard of customer service, offering reassurance and support where required.
• Liaise with emergency services, local law enforcement and the Mitie Communication Centre when needed.
• Complete accurate notebook entries and incident reports following any incident or security concern.
• Follow Mitie and DWP policies, procedures and site instructions at all times.

Skills

Security experience

Customer service mindset

Communication skills

Safety compliance

Education

SIA licence

Door Supervisor licence (preferred)

Tools

Full UK driving licence

Job description

Security Officer – DWP Regional Support Role

Locations covered:
Hourly rate: £13.45 per hour
Shift pattern: Monday to Saturday, Mainly 08:45 to 17:15 but some shifts may vary.
Licence requirement: SIA licence required; Door Supervisor licence preferred
Driving requirement: Full UK driving licence required

About the Role

Are you a professional, reliable and customer-focused Security Officer looking for a role with variety, purpose and a consistent weekday working pattern?

Mitie is recruiting Security Officers to support our Department for Work and Pensions (DWP) security team across several sites in the region. This is an excellent opportunity to be part of a professional national team, helping to create safe, secure and welcoming public-sector environments for colleagues, visitors and the communities we serve.

What's in it for you?

We know that great people make a great service. That is why Mitie offers a range of benefits designed to support your wellbeing, reward your contribution and help your money go further.

• Predictable working hours: Monday to Friday, days only, 08:45 to 17:15.
• Competitive pay: £13.45 per hour.
• Holiday entitlement: Between 5.6 and 6.6 weeks of holiday per year, depending on your contract and length of service.
• Wellbeing support: Access to employee wellbeing resources, including support through Mitie's wider benefits offering.
• Virtual GP service: Permanent and fixed-term Mitie colleagues, along with members of their household, can access Doctor Care Anywhere for expert advice, reassurance and diagnosis. The service is available 24/7, offers translator support across a wide range of languages, and can be accessed online using your Mitie Employee ID.
• Financial wellbeing: Access to Salary Finance tools, guidance and, subject to eligibility, responsible borrowing options.
• Pension and life assurance: Support for your future through workplace pension arrangements and life assurance for eligible colleagues.
• Cycle to Work: Support to help spread the cost of a bike and accessories through Mitie's Cycle to Work scheme.
• Mideals discounts and partner offer: Access to extra rewards, discounts and offers to support your wellbeing and enjoyment at work.

Where you'll work

This mobile regional role covers a group of DWP sites across North Lincolnshire, the Humber area and the Lincolnshire Coast.

DWP Regional Coverage Area

East Yorkshire

Barton Upon Humber , Immingham , Grimsby

Lincolnshire Coast

Skegness and Louth.

Travel expectation

The successful applicant will need to be flexible and confident travelling between DWP sites across the locations listed.

What you'll do

• Help maintain a safe, secure and welcoming environment for DWP colleagues, visitors and property.
• Carry out regular patrols and routine security checks to identify and manage potential risks.
• Respond professionally and effectively to emergencies, incidents or suspicious activity.
• Provide a high standard of customer service, offering reassurance and support where required.
• Liaise with emergency services, local law enforcement and the Mitie Communication Centre when needed.
• Complete accurate notebook entries and incident reports following any incident or security concern.
• Follow Mitie and DWP policies, procedures and site instructions at all times.

What we're looking for

• Previous security experience.
• A valid SIA licence; Door Supervisor licence preferred.
• A full UK driving licence and willingness to travel between sites.
• A professional, calm and confident approach when dealing with incidents or challenging situations.
• Good communication skills and a strong customer service mindset.
• Commitment to safety, compliance and doing the right thing.