Area Manager - Residential Care Homes

The Cynergy Group; Leicester; On-site; GBP 50,000 - 61,000; Full time

Benefits offered by this job

Mileage expenses paid

Job summary

The Cynergy Group is seeking an Area Manager to lead and develop a portfolio of six residential care homes in Leicestershire. You will coach Home Managers, drive quality and regulatory compliance, and travel regularly to ensure consistent service standards across the portfolio.

You will work closely with senior leadership to improve occupancy, governance, and care outcomes while fostering growth opportunities within a family-owned organisation.

Qualifications

• This role requires extensive experience in Area/Operations/Regional leadership in elderly care.
• The candidate should have strong knowledge of CQC regulations and governance.
• Demonstrated track record of improving care quality and operational performance.
• Proven leadership, coaching and staff-management abilities.
• Commercial awareness with occupancy, staffing and agency usage insight.
• Excellent communication and relationship-building skills.
• A full UK driving licence and willingness to travel across Leicestershire.

Responsibilities

• Provide operational oversight across six care homes in Leicestershire.
• Coach Home Managers to achieve high operational performance.
• Drive quality improvements, governance and CQC compliance.
• Conduct quality assurance visits, audits and action plans.
• Monitor KPIs including occupancy, staffing, and agency usage.
• Support Home Managers with recruitment and succession planning.
• Implement and maintain action plans for service improvements.
• Build strong relationships with residents, relatives and professionals.
• Support regulatory inspections and adhere to requirements.
• Collaborate with the leadership team to standardise portfolio-wide practices.

Skills

Multi-site leadership

CQC governance

People leadership

Commercial awareness

Communication skills

Driving licence and travel

Relationship building

Job description

Area Manager - Residential Care Homes

Location: Leicestershire

Salary: Up to £55,000 per annum

Portfolio: 6 Care Homes

Contract: Full Time | Permanent

Are you an experienced Area Manager or an ambitious Home Manager ready to take the next step into a multi-site leadership role?

We're recruiting on behalf of an ambitious, family-owned care provider for an Area Manager position supporting six care homes across Leicestershire.

This is an exciting opportunity to join the organisation during a period of investment and development. Working closely with the senior leadership team, you'll help improve quality, support Home Managers and drive operational excellence across the six services.

The Role

This is a multi-site leadership role combining operational management, quality improvement and coaching.

You’ll work closely with the Home Managers across your portfolio to drive continuous improvement, strengthen operational performance and create high-performing services. You’ll have the opportunity to coach and develop leaders, influence standards of care and play an important role in the organisation’s ongoing growth and development.

The role will involve regular travel between the six care homes across Leicestershire, ensuring each service receives consistent operational support and leadership.

Key Responsibilities

• Provide operational oversight and support across six care homes.
• Coach, mentor and support Home Managers to achieve excellent operational performance.
• Drive improvements in quality, governance and CQC compliance.
• Complete quality assurance visits, audits and action plans.
• Monitor and improve key performance indicators including occupancy, staffing, agency usage and compliance.
• Support Home Managers with recruitment, retention and succession planning.
• Identify areas for improvement and ensure effective action plans are implemented and maintained.
• Build strong relationships with residents, relatives, employees and external professionals.
• Support services through CQC inspections and regulatory requirements.
• Work collaboratively with the wider leadership team to ensure consistent standards across the portfolio.

About You

• Experience as an Area Manager, Operations Manager, Regional Support Manager or Peripatetic Manager within elderly care.
• Alternatively, you may be a highly experienced Registered Home Manager ready to progress into your first multi-site position.
• Strong knowledge of CQC regulations, governance and quality assurance.
• A proven ability to improve care quality and operational performance.
• Strong leadership, coaching and people-management skills.
• Commercial awareness, with experience monitoring areas such as occupancy, staffing and agency usage.
• Excellent communication and relationship-building skills.
• A full UK driving licence and willingness to travel regularly between services across Leicestershire.

What's on Offer

• Up to £55,000 per annum.
• Mileage expenses paid.
• Responsibility for a portfolio of six care homes across Leicestershire.
• Opportunity to develop within a growing regional leadership structure.
• Supportive, family-owned organisation with genuine long-term career progression.

If you're an experienced care professional looking to step into an Area Manager position where you can make a genuine impact across a portfolio of services, we'd love to hear from you.