Area Manager - Last Mile Ops & Safety Leader

Amazon.com, Inc.; Norwich; On-site; GBP 42,000 - 64,000; Full time

Job summary

Amazon UK Services Ltd. is seeking an Area Manager to lead a site’s safety, quality and productivity initiatives. You will oversee a team, drive process improvements, and ensure high standards of service for customers across shifts.

The role focuses on managing people, using data to guide decisions, and collaborating with senior peers to implement best practices in a fast-paced logistics environment.

Qualifications

• Bachelor's degree or Master’s degree required.
• Experience managing people and developing teams.
• Experience communicating with diverse stakeholders and leadership.
• Experience using data to influence business decisions.
• Fluent English (C1 or above).

Responsibilities

• Create, oversee, and drive a culture of safety and wellbeing.
• Analyse and implement changes to keep quality and productivity high.
• Oversee projects to streamline processes and increase service quality.
• Analyse shift performance and drive actions to improve operational excellence.
• Collaborate with management to standardise shift practices.

Skills

People management

Stakeholder communication

Data-driven decisions

English proficiency (C1)

Lean/Kaizen knowledge

Education

Bachelor's degree or Master's degree

Tools

MS Office

Job description

Amazon UK Services Ltd. is seeking an Area Manager to lead a site’s safety, quality and productivity initiatives. You will oversee a team, drive process improvements, and ensure high standards of service for customers across shifts.

The role focuses on managing people, using data to guide decisions, and collaborating with senior peers to implement best practices in a fast-paced logistics environment.