Last-Mile Operations Area Manager | Safety & Productivity

Amazon Inc.; Cardiff; On-site; GBP 60,000 - 90,000; Full time

Job summary

Amazon UK Services Ltd. is seeking an Area Manager to lead a site, ensuring safety, quality, and productivity. You will head a team, drive projects across the network, and mentor new managers while upholding high standards of service for customers.

You will manage shifts, implement process improvements, and work with senior colleagues to standardise practices. This role emphasizes safety, efficiency, and continuous improvement in a fast-paced logistics environment.

Qualifications

• Master's degree or higher, or an Associate's degree or above.
• Relevant experience in people management and stakeholder communication.
• Experience using data or anecdotal evidence to influence business decisions.
• Advanced proficiency in verbal and written English and local language.

Responsibilities

• Create, oversee, and drive a culture of safety and wellbeing.
• Analyse and implement changes to maintain quality and productivity.
• Oversee projects to streamline processes and increase service quality.
• Analyse shift performance and implement actions to improve operational excellence.
• Collaborate with management to standardise shift practices.

Skills

People management

Stakeholder communication

Data-driven decisions

English proficiency

Education

Master's degree or associate's degree

Tools

MS Office (Word, Excel, Outlook)

Job description

Amazon UK Services Ltd. is seeking an Area Manager to lead a site, ensuring safety, quality, and productivity. You will head a team, drive projects across the network, and mentor new managers while upholding high standards of service for customers.

You will manage shifts, implement process improvements, and work with senior colleagues to standardise practices. This role emphasizes safety, efficiency, and continuous improvement in a fast-paced logistics environment.