Area Manager

TC Facilities Management; Knutsford; On-site; GBP 48,000 - 64,000; Full time

Benefits offered by this job

Company vehicle

Pension

Private health insurance

Yearly performance related bonus

Chance for progression

Wagestream - access your money as you-

Perkbox - savings and wellbeing tips

Assistance Programme through HealthAss

Job summary

TC Facilities Management is seeking an Area Manager to oversee day-to-day operations across multiple sites in Knutsford, Stafford and Tamworth. You will recruit, audit, build client relationships, and manage on-site teams to deliver high-quality service within a busy hospitality/leisure account.

The role emphasizes staff development, budget/ KPI management, and adherence to company policies. A strong customer-focused leader who can coordinate across locations is ideal.

Responsibilities

• Carry out structured site visits that ensure specifications are met and customer expectations are managed, building an open working relationship with the customer
• Ensure effective team-working through structured meetings
• Coach and develop direct reports to deliver brilliant service
• Manage, deliver and review weekly hours budget, business measures, and KPI data
• Review audits and take necessary actions to improve if required
• Complete and upload audits in line with company policy
• Complete and submit necessary paperwork accurately and ensure sign-offs
• Ensure on-site teams have sufficient equipment, machinery, and products
• Provide regional support as required
• Manage training and development for staff in your region
• Recruit internal and external talent for onsite positions
• Ensure colleagues are trained in and adhere to compliance
• Adhere to all company processes, policies and procedures

Job description

About The Role

TC Facilities Management are recruiting for an Area Manager to join our team, working across multiple locations from Knutsford, Stafford and Tamworth Areas. The successful candidate will be expected to manage the day to day operations within a key account within a multi site hospitality/Leisure area and all aspects involved such as recruitment, auditing, building client relationship, managing the teams on site etc.

What will you be doing?

• Carry out structured site visits that ensure specifications are being met and customer expectations are managed, building an honest and open working relationship with the customer
• Ensure effective team-working through structured meetings
• Coach and develop all direct reports to deliver brilliant service ensuring all understand their responsibilities
• Manage, deliver and review weekly hours budget, business measures, and KPI data
• Review audits and take necessary actions to improve if required
• Complete and upload any audits in accordance with company policy
• Complete and submit all necessary paperwork accurately and ensure sign-offs where required
• Ensure the on-site teams have sufficient working equipment, machinery, and products
• Provide support within the region as required
• Manage the training and development for all staff within your region
• Recruit internal and external talent for onsite positions
• Ensure colleagues are trained in and adhere to all required compliance
• Adhere to all company processes, policies and procedures

What will you receive from us?

• Competitive Salary
• Company vehicle
• Pension
• Private health insurance
• Yearly performance related bonus
• Chance for progression
• Wagestream - Track and access your money as you earn it. Save as you earn and learn better spending habits
• Perkbox - Saving on your weekly shop, days out, eating out and utility bills. Plus, recipes and wellbeing tips
• Assistance Programme through Health Assured - Physical, mental and financial health support for all our colleagues through our ehub and phone.

About Us

A little about us:

• A privately owned, professionally run business. Operating for over 60 years.
• Employing over 2,400 colleagues across over 1800 sites nationwide
• Currently sit within the top 2% of all cleaning and security providers - 76+ Million Turnover
• Our services include Cleaning, Security, Specialist, and FM services
• Passionate about delivering a personable and reliable service
• We work within multiple industries and they will probably be brands you know and love. If you'd be interested in coming on board then we look forward to hearing from you!