Area Maintenance Manager

Royal Mail; Greater London; On-site; GBP 65,000 - 90,000; Full time

Benefits offered by this job

Car allowance (£4,800)

Family health care

Job summary

Royal Mail is seeking an Area Maintenance Manager in London to lead automation and asset performance across a defined geographic area, including a Mail Centre, hubs and multiple sites. You will manage on-site Automation and Asset Technicians, ensuring reliability, safety and top service standards while driving continuous improvement.

The role requires an engineering qualification and strong technical background, plus leadership experience in a complex environment.

Qualifications

• Engineering qualification and strong technical background in mechanical/electrical systems.
• Proven experience leading engineering or maintenance teams in complex environments.
• Knowledge of health and safety legislation (PUWER and CDM).
• IOSH Managing Safely or equivalent with safety management experience.
• Experience delivering asset maintenance strategies and continuous improvement.
• Strong leadership, communication, and stakeholder management including unions.

Responsibilities

• Lead automation and asset performance across a defined geographic area.
• Manage on-site teams of Automation and Asset Technicians in a safe, reliable operation.
• Ensure equipment reliability, safety compliance, and high service standards.
• Drive cost control across labour, suppliers, and materials.
• Develop maintenance strategies and drive continuous improvement.
• Oversee EV infrastructure and Out of Home equipment as role evolves.
• Collaborate with Operations, Compliance, and stakeholders to meet KPI targets.

Skills

Mechanical & electrical knowledge

Leadership & people management

Health & safety knowledge

Stakeholder management

Maintenance strategy

Communication skills

Education

Engineering qualification (HNC/HND or degree)

Job description

Job reference number 339327

Area Maintenance Manager

Competitive salary, dependent on experience, plus £4,800 car allowance, full family health care, potential 18% bonus & 27.5 days holiday (plus bank holidays)

Full time 41 hour per week

Permanent

London Central Mail Centre, London, EC1A 1BB

As a Technical Maintenance Manager, you will lead the performance of automation and assets across a defined geographic area, typically including a Mail Centre or Hub, multiple Delivery Offices, and a ParcelForce depot.

This is a hands-on leadership role, managing teams of Automation and Asset Technicians on-site, ensuring equipment reliability, safety compliance, and high service standards to support operational performance. The role will evolve to include responsibility for EV infrastructure and Out of Home equipment.

You will play a key role in delivering efficient, cost-effective maintenance strategies while driving continuous improvement and innovation aligned with Royal Mail’s business objectives.

This role is site-based, and the successful applicant will be expected to attend Mount Pleasant Mail Centre (London Central) as their primary work location five days per week.

You will also

• Ensure compliance with safety and legislative standards, including PUWER and safe systems of work
• Lead and develop teams, providing clear direction, coaching, and succession planning
• Drive continuous improvement to enhance automation performance and efficiency
• Manage costs across labour, suppliers, and materials, identifying and addressing variances
• Oversee asset lifecycle management, including fault analysis and reliability improvements
• Maintain strong relationships with Operations, unions, and key stakeholders
• Support planning and scheduling to deliver productivity and KPI targets
• Provide hands-on leadership during operational incidents and drive service excellence

About You

• Engineering qualification (HNC/HND minimum, degree preferred) or equivalent experience
• Strong technical background in mechanical, electrical, or building systems
• Proven experience leading engineering or maintenance teams in a complex environment
• Knowledge of health & safety legislation, including PUWER and CDM regulations
• IOSH Managing Safely (or equivalent) and experience in safety management systems
• Experience delivering asset maintenance strategies and continuous improvement
• Strong leadership, communication, and stakeholder management skills, including unions

Budget or financial targets

• c 30-50 direct reports
• Cost control of c £1.5-3m
• Accountability for safe and compliant performance of Automation machinery and c40-80 sites across defined geographical area

working closely with the Technical Compliance Team

• Budget responsibilities for non-staff across the General Manager Region
• Governance of Key Performance Indicators for automaton and assets
• Technical strategic direction to stakeholders and development for engineering teams

Closing Date

Thursday 3rd September. Please note, this advert may close early if the appropriate number of applications has been reached.

About Us

At Royal Mail we connect companies, customers and communities across the country, delivering a ‘one-price-goes-anywhere’, universal postal service to more than 30 million addresses. As one of the UK’s leading companies, we are focused on being recognised as the best delivery company in the UK and across Europe.

Royal Mail are proud of our diverse employee network groups and the active role they play to support belonging and encourage a positive work environment. We are firmly committed to inclusion and passionate about our people representing the communities we serve.

We are happy to support your need for any adjustments during the application and hiring process. Please share the details within your application if required.

We are Forces family friendly and a Gold signatory to the Armed Forces Covenant. We welcome applications from ex-Armed Forces personnel, reservists, veterans, cadet instructors and military spouses/partners.