Area Care Manager

Helping Hands Home Care; Sheffield; On-site; GBP 55,000 - 60,000; Full time

Benefits offered by this job

Annual bonus up to GBP 15,000

25 days annual leave

Blue Light Card discounts

Employee assistance programme

Refer-a-friend bonus

Job summary

Helping Hands in Sheffield is seeking an Area Care Manager to lead care across our region, supporting around 10 branches and a live-in care service. This permanent, full-time role offers a competitive salary of GBP 55,000–60,000 per year and an annual bonus of up to GBP 15,000, plus extensive leave and benefits.

Based in Sheffield, you will ensure exceptional care, compliance and strong team performance. You'll coach Branch Care Managers, oversee branch operations across Nottinghamshire, East

Qualifications

• Experience leading multiple branches in the care sector.
• Strong knowledge of CQC/CIW regulations and quality frameworks.
• Ability to influence, drive change and manage large, diverse teams.
• Excellent communication and relationship-building skills.

Responsibilities

• Lead multi-site care operations across your region.
• Coach Branch Care Managers and align quality with growth.
• Oversee branch performance and live-in services, with regular reporting.
• Ensure exceptional customer experience and uphold service standards.
• Audit compliance and drive improvements, escalating where needed.
• Provide updates to Head of Operations on progress and opportunities.

Skills

Multi-site leadership

Care sector expertise

CQC/CIW regulatory knowledge

Strong communication

Job description

Area Care Manager

Department: East 9

Employment Type: Permanent - Full Time

Location: Sheffield

Reporting To: Matt Bristow

Compensation: GBP 55,000 - GBP 60,000 / year

Description

Extraordinary Care. Extraordinary Culture. Extraordinary Careers.

Helping Hands was built on kindness and it still guides everything we do today. We're a purpose-driven team helping people live well in the homes and communities they love. Join us, and you'll be part of a supportive, ambitious team where your work truly matters, and you can grow a career that counts.

As an Area Care Manager, you'll play a key role in leading exceptional care across your region. Supporting the Head of Operations, you'll guide around 10 branches and a local Live-in Care service, ensuring teams feel supported, operations run smoothly, and customers receive the extraordinary care we're known for.

This role will cover branches in Nottinghamshire, East Midlands & South Yorkshire.

What you'll do

• Lead with warmth and clarity, building strong relationships and championing our Helping Hands values.
• Coach and develop your Branch Care Managers, aligning quality and growth to drive success.
• Oversee performance across your branches and Live-in services - monitoring, reporting and driving improvements with confidence.
• Make sure customer experience stays exceptional, raising service standards and strengthening retention.
• Audit and maintain full compliance across your area, acting quickly and collaboratively where improvements are needed.
• Provide regular updates to the Head of Operations, sharing progress, insights and opportunities for growth.

What you'll bring

• Multi-site leadership experience within the care sector.
• Strong understanding of CQC/CIW regulations and quality frameworks.
• The ability to influence, support change and manage large, diverse teams.
• Clear communication skills and the confidence to build trusted relationships internally and externally.

Why Helping Hands?

• Genuine career growth and development pathways.
• Up to GBP 15,000 annual bonus
• 25 days' annual leave (rising to 26 after two years).
• Blue Light Card discounts.
• Employee assistance programme.
• Refer-a-friend bonus scheme.
• A workplace that celebrates diversity and champions inclusion. Everyone is welcome.