Arcade Field Service Engineer - Travel, Car & Bonus

Bandai Namco Amusement Europe Ltd; Rochester; On-site; GBP 32,000 - 42,000; Full time

Benefits offered by this job

Company car

Company phone

Discretionary Bonus - Eligible for an.

33 Days annual leave per annum

Independence with support network

Job summary

Bandai Namco Amusement Europe Ltd is seeking a Field Service Engineer to service and maintain arcade machines on-site at locations around Rochester, Tunbridge Wells, Maidstone, Ashford & Westwood Cross. You will install, diagnose faults, perform preventative maintenance and ensure games are fun and functional.

The role requires regular travel, weekend availability, and coordination with the Regional Service Manager and Supervisor.

Responsibilities

• Servicing and maintaining arcade machines including preventative maintenance and testing of games within the assigned area.
• Carry out monetary collections and handle cash in line with Bandai Namco Amusement Europe standards.
• Communicate regularly with the Regional Service Manager and Supervisor and follow the monthly rota.
• Maintain organised administrative tasks and use email and other platforms for updates.
• Build rapport with Site Staff/Managers to develop business with major customers and prospects.
• Perform ad hoc duties as requested by Regional Manager/Supervisor.

Job description

Bandai Namco Amusement Europe Ltd is seeking a Field Service Engineer to service and maintain arcade machines on-site at locations around Rochester, Tunbridge Wells, Maidstone, Ashford & Westwood Cross. You will install, diagnose faults, perform preventative maintenance and ensure games are fun and functional.

The role requires regular travel, weekend availability, and coordination with the Regional Service Manager and Supervisor.