Field Service Engineer | Arcade Games (York/Teesside)

Bandai Namco Amusement Europe Ltd; York and North Yorkshire; On-site; GBP 30,000 - 42,000; Full time

Benefits offered by this job

Company car

Fuel card

Company phone

Discretionary bonus

33 days annual leave

Job summary

Bandai Namco Amusement Europe Ltd is seeking a Field Service Engineer to service arcade machines across York, East Yorkshire and Teesside. The job involves installing new machines, diagnosing faults, performing preventative maintenance and testing games to ensure they are fun and functional.

You will work 40 hours per week with weekend availability, traveling to sites and reporting to the Regional Service Manager.

Responsibilities

• Servicing and maintaining arcade machines including carrying out preventative maintenance, testing for all types of games sited within a specific area and complete service call logs.
• Perform monetary collections where required and handle cash responsible according to BNAE standards.
• To communicate regularly and effectively with your Regional Service Manager and Supervisor, working to the Rota produced by them on a monthly basis.
• Keep organised with administrative tasks and maintain effective communication via email and other platforms where used.
• Build a rapport with Site Staff/Managers and continue to develop the company’s business with its existing major customers and future prospects.
• Perform ad hoc duties reasonably requested by your Regional Manager/Supervisor.

Job description

Bandai Namco Amusement Europe Ltd is seeking a Field Service Engineer to service arcade machines across York, East Yorkshire and Teesside. The job involves installing new machines, diagnosing faults, performing preventative maintenance and testing games to ensure they are fun and functional.

You will work 40 hours per week with weekend availability, traveling to sites and reporting to the Regional Service Manager.