Arabic speaking Client Services Associate

Language Matters Recruitment Consultants Ltd; London; On-site; GBP 35,000 - 55,000; Full time

Job summary

A prestigious international bank is seeking an Arabic-speaking Client Services Associate to enhance their front-office team in London. The role involves supporting client relationships, managing onboarding processes, and requiring strong organisational skills and attention to detail. This position offers an exciting opportunity for a proactive individual with a background in private banking or customer service to thrive in a dynamic environment.

Qualifications

• Fluency in Arabic and English (spoken and written).
• Experience in private banking, customer service, or administration.
• Understanding of account opening and KYC/AML processes.

Responsibilities

• Assisting with client onboarding and KYC reviews.
• Handling client requests and managing accounts.
• Supporting relationship team with administrative tasks.

Skills

Client-focused approach

Attention to detail

Organisational skills

Tools

MS Office

Job description

Direct message the job poster from Language Matters Recruitment Consultants Ltd

Bilingual Talent Connector |Crafting perfect matches between bilingual talents and their dream language jobs

Job Reference: VN 27748

Job Type: Permanent | Full-time | Office-based

Employment Start Date: ASAP

Location: London, England

A well-established international bank is looking for an Arabic-speaking Client Services Associate to support its front-office team in London. This is a great opportunity for someone with experience in private banking, financial services customer support to play a hands-on role in supporting client relationships and ensuring smooth day-to-day operations.

You’ll be working closely with senior team members, assisting with account administration, onboarding, and client interactions. This role requires a proactive, organised individual with strong attention to detail and a professional, client-focused approach.

Your responsibilities will include:

• Assisting with client onboarding, KYC reviews, and account opening
• Supporting the relationship team with diary management and credit file preparation
• Handling client requests during in-person visits and via phone/email
• Liaising with internal departments to follow up on transactions and card services
• Managing accurate records of client accounts and documentation

About you:

• Fluency in Arabic and English (spoken and written)
• Previous experience in private banking, customer service, or administrative roles, preferably within banking.
• Strong understanding of account opening and KYC/AML processes
• Highly organised, client-oriented, and able to work with minimal supervision
• Proficient in MS Office and general banking systems

To apply, please send your CV in English and in Word format to Viktoriia.

languagematters is acting as an employment agency in relation to this vacancy.

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Customer Service

• Industries

  Banking

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