AR Resolution Specialist: Invoices, Disputes & Collections

Amoria Group; Manchester; Sur place; GBP 32 000 - 42 000; Plein temps

Résumé du poste

Amoria Group is seeking an Accounts Receivable Resolution Specialist in Manchester to own complex invoice queries and disputed debt across UK and US operations. This 6-month fixed-term contract focuses on AR, billing, and finance operations within a proactive, detail-oriented team.

The role requires hands-on experience with AR ledgers, customer invoices, and dispute resolution, along with strong Excel and reporting skills to support finance processes and cross-functional collaboration.

Qualifications

• Experience within Accounts Receivable, Credit Control, Billing or Finance Operations.
• Hands-on experience managing customer invoices and aged debt.
• Experience investigating and resolving invoice queries, payment issues or disputes.
• Understanding of AR ledgers, outstanding balances and the collections process.
• Experience using customer portals for invoicing, payments or query resolution.
• Confidence dealing directly with customers regarding outstanding or disputed invoices.
• Experience using finance systems such as Oracle, Ariba or Fusion would be beneficial.
• Strong Excel and reporting skills.
• Excellent attention to detail.
• Confidence working across multiple systems and stakeholders.
• A proactive approach and strong sense of ownership.

Responsabilités

• Managing accounts receivable and invoice disputes from initial query through to resolution.
• Reviewing aged debt and outstanding customer balances.
• Investigating disputed, rejected or unpaid invoices.
• Identifying why invoices haven’t been paid and what is required to resolve them.
• Working closely with Credit Control, Billing, Sales, Operations and Finance teams.
• Supporting the collection and resolution of overdue and disputed debt.
• Monitoring outstanding disputes and escalating high-value or complex issues.
• Using customer portals to upload invoices, retrieve information and investigate payment issues.
• Maintaining accurate records of disputes, invoice queries and actions taken.
• Investigating recurring billing or payment issues to identify their root cause.
• Recommending improvements to finance processes and controls to reduce repeat disputes.
• Supporting activity across both UK and US accounts.

Connaissances

Accounts Receivable

Credit Control

Billing

Finance Operations

Excel

Customer portals

AR ledgers

Dispute resolution

Payment issues

Multiple systems

Outils

Oracle

Ariba

Fusion

Description du poste

Amoria Group is seeking an Accounts Receivable Resolution Specialist in Manchester to own complex invoice queries and disputed debt across UK and US operations. This 6-month fixed-term contract focuses on AR, billing, and finance operations within a proactive, detail-oriented team.

The role requires hands-on experience with AR ledgers, customer invoices, and dispute resolution, along with strong Excel and reporting skills to support finance processes and cross-functional collaboration.