Aquatics Centre Manager - Lifeguard Ops & Safety

Lampton Leisure; Hounslow; On-site; GBP 28,000 - 36,000; Full time

Benefits offered by this job

Annual pay reviews

22 days holiday

Free gym membership

Enhanced maternity/paternity leave

Pension scheme

Exclusive discounts

Job summary

Lampton Leisure is seeking an Aquatics Manager to lead Lifeguards, oversee poolside safety and the day-to-day operations of our West London leisure centre. You will manage wet-side timetables, events and rotas, and drive team performance to meet safety and service standards.

As a Duty Manager, you will open/close the site on shift, ensuring a safe, enjoyable customer experience, and maintain strong health and safety compliance while supporting programme delivery and community engagement.

Qualifications

• First Aid at Work Qualification.
• National Pool Lifeguard Qualification (NPLQ).
• RLSS Trainer Assessor training available or required.
• Experience managing operations in leisure sector and wet side operations.
• Supervisory experience and ability to lead teams.
• Strong Health & Safety awareness and legislative understanding.

Responsibilities

• Line management responsibilities for Lifeguards.
• Ensuring staff attend NPLQ CPD's and maintain records and verifications.
• Deliver a comprehensive aquatics programme with swimming timetables and school holiday activities.
• Coordinate events and activities like galas and holiday camps.
• Oversee the organisation of the pool timetable.
• Manage daily, weekly and monthly pool plant operations and checks.
• Address H&S incidents, safeguarding concerns and report in the management system.
• Provide first class customer service to all facility users.
• Supervise regular maintenance and cleaning of the facility.
• Drive centre financial targets and KPIs including occupancy, revenue, payroll costs and participation.
• Track and report on aquatic programme effectiveness and business plan objectives.

Skills

First Aid at Work

Leadership

Staff supervision

Health & Safety awareness

Communication

Education

National Pool Lifeguard Qualification (NPLQ)

Tools

Pool Plant Operator Qualification

RLSS Trainer Assessor

Job description

Lampton Leisure is seeking an Aquatics Manager to lead Lifeguards, oversee poolside safety and the day-to-day operations of our West London leisure centre. You will manage wet-side timetables, events and rotas, and drive team performance to meet safety and service standards.

As a Duty Manager, you will open/close the site on shift, ensuring a safe, enjoyable customer experience, and maintain strong health and safety compliance while supporting programme delivery and community engagement.