Apprenticeship Skills Coach - Trainer (Level 3-5)Customer Service, Business Administration, Tea[...]

JR United Kingdom; Kingston upon Hull; Remote; GBP 28,000 - 36,000; Full time

Job summary

A leading training provider is seeking an Apprenticeship Skills Coach to empower professionals through coaching in customer service and management. This remote role involves guiding learners through their apprenticeship journey, ensuring high-quality support and progress tracking. The ideal candidate will have a passion for coaching and the ability to motivate learners in a remote setting.

Benefits

Flexible working arrangements

Strong culture of staff wellbeing and retention

Qualifications

• Vocational expertise in management and leadership.
• Good literacy and numeracy skills (GCSE A-C or equivalent).
• Proven experience coaching learners in apprenticeship settings.

Responsibilities

• Manage a remote caseload of learners, delivering high-quality coaching.
• Prepare learners for End-Point Assessment (EPA).
• Liaise with employers to ensure training aligns with business needs.

Skills

Communication

Coaching

Management

Education

TAQA or Assessors award

NVQ/Apprenticeship L2 or L3

Job description

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Apprenticeship Skills Coach - Trainer (Level 3-5) Customer Service, Business Administration, Team Leader / Associate Project Manager & Operations Manager, Kingston upon Hull, East Yorkshire

Location: Kingston upon Hull, East Yorkshire, United Kingdom

Job Category: Other

EU work permit required: Yes

Job Views: 3

Posted: 10.06.2025

Expiry Date: 25.07.2025

Job Description:

Location: Fully Remote (UK-based)

Hours: Full-time or reduced hours available

• Flexible working arrangements

• Strong culture of staff wellbeing and retention

Are you passionate about empowering professionals through coaching and development?

Join a well-established training provider with a strong reputation for learner success and employee satisfaction. We’re seeking a motivated Apprenticeship Skills Coach to deliver high-impact, learner-centred support for Level 3-5 Coaching Professional and leadership apprenticeship programmes.

We are an independent vocational education training provider looking for positive dynamic people to join our fast-expanding team who want to help others progress and develop through their apprenticeships. We have an exciting employment opportunity available for candidates looking to deliver apprenticeships.

About the job

You will manage a remote caseload of learners, guiding them through their apprenticeship journey. Your focus will be on delivering high-quality coaching, tailored support, and regular progress tracking to ensure every learner reaches their full potential and successfully completes their programme.

Visiting learners in the workplace/remotely and training and assessing them as part of their Apprenticeship programme to ensure the successful outcome for the apprenticeship in line with contractual requirements and targets.

Key Responsibilities

• Coach and mentor learners on Level 3-5 Coaching Professional and Leadership/Management standards.
• Deliver engaging 1:1 coaching sessions and group learning via virtual platforms.
• Prepare learners for End-Point Assessment (EPA) and ensure timely achievement.
• Track progress and implement interventions where necessary to maintain engagement.
• Liaise with employers to ensure training aligns with business needs and apprenticeship criteria.
• Maintain accurate and compliant records in line with funding and Ofsted requirements.
• Provide pastoral support and motivation to learners facing challenges.
• Stay current with industry trends to enhance delivery and learner outcomes.
• Prepare, agree, and review assessment plans with each candidate.
• Create learner portfolios to agreed target standards and ensure they are submitted on time.
• Carry out learner visits at least monthly either face to face in the workplace or remotely to provide support.
• Carry out employer visits to complete Progress reviews.

Requirements for the successful Apprenticeship Trainer:

What We’re Looking For

• Vocational expertise in management, leadership, and business with a passion for coaching future leaders, managers, and business professionals.

You will need:

• Own transport and the ability to cover the South if required. (Remote delivery)
• Good written and verbal communication skills and the ability to relate well to staff and learners of all abilities.
• Ability to prioritize and manage workload, including travel to various locations for visits, training, and assessments.
• Desire and ability to deliver taught training sessions to groups and individuals, covering the full Apprenticeship standard including Vocational Qualification.
• Organized and methodical working approach.
• Ability to work effectively under pressure to meet deadlines.
• Self-motivated and team-oriented.
• Good literacy and numeracy skills (GCSE A-C or equivalent).
• TAQA or Assessors award (or willing to work towards).
• Own NVQ/Apprenticeship L2 or L3 qualification (supportive but not essential).

Be great if you also had:

• Proven experience coaching or training learners in apprenticeship or education settings.
• Experience delivering Coaching Professional Level 3-5 and/or leadership/management programmes.
• Recognised assessor qualification (e.g., CAVA, TAQA, A1).