Apprenticeship Outcomes Officer

University of the Built Environment; Reading; On-site; GBP 27,847 - 34,036; Full time

Job summary

The University of the Built Environment is hiring an Apprenticeship Outcomes Officer to support and guide apprentices, helping them set challenging targets and achieve timely outcomes. You will also assist employers in allocated caseloads to understand apprenticeship requirements and support their apprentices toward success.

Responsibilities include progress monitoring, maintaining e-portfolio records, and answering Student Central queries.

Qualifications

• Experience in a similar role.
• Experience with supporting learners/apprentices in identifying and setting own SMART targets.
• Digital skills confidence with MS Office (Teams, Outlook, Word, Excel, PowerPoint) and related systems.

Responsibilities

• Schedule, plan for and undertake high-quality progress monitoring and review activity for an allocated apprentice caseload.
• Maintain accurate records of apprentice progress and other factors within each allocated apprentice’s e-portfolio.
• Respond to Student Central queries relating to apprentices in allocated caseload.

Skills

Experience in similar role

SMART targets

MS Office (Teams, Outlook, Word, Excel

Tools

MS Office Suite

Job description

Apprenticeship Outcomes Officer

Full time (35 hrs/wk), one permanent and two fixed term opportunities available

Split place of work between Horizons (Reading, Berkshire) and Home

Salary £30,942 FTE pa plus benefits

As an Apprenticeship Outcomes Officer (AOO), you will be integral in offering support and guidance to apprentices who choose to study with us. You will facilitate the setting of targets to challenge the apprentice, ensuring they reach their full potential and achieve timely and successful outcomes. You will also provide support to employers of apprentices in allocated caseloads, to ensure they understand and fulfil the requirements of the apprenticeship and to support their apprentice(s) to achieve.

Your accountabilities and responsibilities include:

• Schedule, plan for and undertake high-quality progress monitoring and review activity for an allocated apprentice caseload


• Maintain accurate records of apprentice progress and other factors within each allocated apprentice’s e-portfolio.


• Respond to Student Central queries relating to apprentices in allocated caseload

Our main requirements:

• Experience in a similar role


• Experience with supporting learners/apprentices in identifying and setting own SMART targets


• Digital skills confidence: We use MS Office which includes Teams, Outlook, Word, Excel, and PowerPoint and several other systems/technology

At University of the Built Environment we expect employees to demonstrate our values: Passion, Integrity, Excellence and Support.

Student satisfaction and success are our main drivers, and our people consistently report high levels of employee engagement; your contribution will be valued should you join us.

We are a long-standing and leading provider of supported online education with a long-term ambition to be the world’s most sustainable university. At The London School of Architecture, our students study onsite. Staff wellbeing and work-life balance are a priority for us, with flexible working arrangements and a generous holiday allowance amongst some of our key employee benefits.

EQUALITY, DIVERSITY, AND INCLUSION

We champion equality, diversity, and inclusion in our workforce. We celebrate diversity and the strengths it brings to our staff body, our student community and our Board of Trustees, recognising that people are key to our success. Our aim is to attract, develop and retain a diverse workforce, therefore we welcome and encourage applications from all backgrounds.