Apprenticeship Quality Compliance Officer

Birmingham City University; Birmingham; Hybrid; GBP 32,000 - 35,000; Full time

Benefits offered by this job

Hybrid working

Job summary

Birmingham City University is seeking an Apprenticeship Quality Compliance Officer to join the Directorate of Student and Academic Services (SaAS). You will support the delivery of high-quality apprenticeship provision, ensure compliance readiness for Ofsted, and coordinate SAR, QIP and action plans with various teams across the university.

Key responsibilities include monitoring progress, maintaining accurate records, and supporting inspection preparation in collaboration with apprenticeship

Qualifications

• Experience or knowledge of apprenticeship compliance, quality assurance or regulatory processes.
• Strong organisational skills and attention to detail, with the ability to maintain accurate records and manage multiple priorities.
• Excellent communication and IT skills, including the ability to work with databases and spreadsheets and liaise with stakeholders.

Responsibilities

• Support planning and monitoring of Ofsted inspection readiness, including preparation of documentation and evidence.
• Coordinate and contribute to the SAR, QIP and action plans, ensuring information is accurate and progress is monitored.
• Monitor and report on quality compliance information, identify risks and escalate issues.
• Collaborate with internal teams and stakeholders to support compliance activities and continuous improvement.

Skills

Apprenticeship compliance

Quality assurance

Regulatory processes

Organisational skills

IT skills

Tools

Databases

Spreadsheets

Job description

Department Apprenticeships Location Parkside Salary £32,006 to £35,331 per annum Permanent Post Type Full Time Release Date 23 September 2026 Closing Date 23.59 hours BST on Sunday 18 October 2026 Reference S126049

About Birmingham City University

At Birmingham City University, we are a diverse and inclusive learning community of over 31,400 students from more than 120 countries. We aim to become an exemplar anchor institution, creating and sharing knowledge for a better and more inclusive society. We are committed to providing a transformational educational experience, supporting world-class research, and fostering a collaborative and supportive working environment for our staff.

Recognised as one of the UK’s Top 250 employers (Financial Times & Statista), we pride ourselves on being a place where colleagues feel valued, supported, and able to grow their careers while contributing to the success of our students and communities.

Our student demographic reflects the rich cultural and ethnic diversity of Birmingham itself, with a significant proportion of students from minoritised ethnic backgrounds and the majority of our home students coming from the West Midlands. This diversity is a strength, and it calls for a workforce that is equipped to challenge deficit narratives and thinking — those assumptions that position students from underrepresented groups as lacking rather than recognising their assets, strengths and potential.

By embracing this perspective, we aim to create an environment where all students and colleagues can thrive, and where our work contributes positively to the social, cultural and economic life of Birmingham and beyond.

Role Summary

We are seeking an Apprenticeship Quality Compliance Officer to join our Directorate of Student and Academic Services (SaAS), supporting the delivery of high-quality apprenticeship provision across the University.

In this role, you will play a key part in supporting apprenticeship quality and Ofsted inspection readiness, helping to ensure that compliance requirements are met and that accurate evidence, data and documentation are in place. Key responsibilities include coordinating the Self-Assessment Report (SAR), Quality Improvement Plan (QIP) and individual action plans, monitoring progress and supporting inspection preparation, working closely with the apprenticeship compliance and quality teams, operational teams, Academic Leads and other stakeholders.

Key Responsibilities

• Support the planning and monitoring of Ofsted inspection readiness, including the preparation of documentation and supporting evidence.
• Coordinate and contribute to the Self-Assessment Report (SAR), Quality Improvement Plan (QIP) and individual action plans, ensuring information is accurate and progress is monitored.
• Monitor and report on quality compliance information, identifying and escalating risks, issues and areas requiring action.
• Work collaboratively with internal teams and stakeholders to support compliance activities, simulation exercises, training, guidance and continuous improvement.

Essential Requirements

• Experience or knowledge of apprenticeship compliance, quality assurance or regulatory processes, with an understanding of the importance of inspection readiness.
• Strong organisational skills and attention to detail, with the ability to maintain accurate records, monitor information and manage multiple priorities.
• Excellent communication and IT skills, including the ability to work with databases and spreadsheets, produce clear documentation and reports, and liaise effectively with a range of stakeholders.

Desirable Requirements

• Experience working in an apprenticeship or education compliance role.
• Knowledge of apprenticeship funding and regulatory frameworks, including Ofsted requirements.
• Familiarity with higher education apprenticeship delivery.

Further Information

If you are excited by the opportunity to help shape the future of Student and Academic Services, we would love to hear from you.

For an informal discussion about the role, please contact Rebecca Finch at [e-mail].

Interviews for this role are planned to take place on the 30th of October 2026.

We reserve the right to close this vacancy early if we receive a high volume of applications, and encourage you to apply as early as possible to avoid disappointment.

Please note that candidates who have been unsuccessful for the same role within the last six months may not normally be reconsidered. We encourage applicants to reapply when they have gained additional skills, qualifications, or experience relevant to the role.

Why not explore our campuses using our interactive map: Interactive Map | Birmingham City University

Why work for us

• Work–life balance – Generous leave and hybrid working (role dependent).
• Career development – Opportunities to grow, develop and progress your career.
• Reward and wellbeing – Competitive pay, pension, wellbeing support and staff benefits.
• Inclusive culture – A supportive, diverse environment where everyone belongs.

Visa Sponsorship

This role may be eligible for sponsorship under the Skilled Worker visa route, subject to meeting the relevant criteria. For further information, please visit: https://www.gov.uk/skilled-worker-visa

Further Details

Job Description

Use of AI in applications

At BCU, we welcome applications that clearly demonstrate how your skills and experience meet the requirements of the role. AI tools may be used to support you in preparing your application, but the information you provide must be accurate, authentic and based on your own experience. Applications that rely too heavily on AI, appear generic or do not provide specific evidence against the role criteria are less likely to progress to the next stage of the recruitment process. For more information, please refer to our candidate guidance.

Equality, Diversity & Inclusion

We are committed to equality, diversity and inclusion and to an environment that supports lawful free speech and academic freedom. We will continuously review and improve our policies, practices, and procedures to ensure that we are promoting these in all aspects of our operations. We believe that by working together, combining our many different backgrounds and life experiences, we will empower each other to reach our full potential.

Disability Confident Employer

Birmingham City University is proud to be a Disability Confident Committed Employer. We are committed to creating an inclusive and accessible recruitment process. Disabled applicants who meet the essential criteria for the role will be guaranteed an interview.

(The appointed candidate will normally be employed through our subsidiary company, BCU Support Services Limited, a wholly owned subsidiary of Birmingham City University. Appointees with prior LGPS membership who wish to re-enter the scheme may do so and will be employed directly by the University.)