Apprentice Team Support Officer for Victim & Witness Care

Avon and Somerset Police; Bristol; Hybrid; GBP 22,000 - 27,000; Full time

Benefits offered by this job

Hybrid working opportunities

Earn while you learn

Job summary

Avon and Somerset Police invites applications for a Team Support Officer Apprentice within the Lighthouse Victim & Witness Care Team. This Level 3 Business Administrator Apprenticeship offers hands‑on experience and a nationally recognised qualification in a supportive environment.

Starting on a scale 2 salary, the role blends on‑site work at Bristol and flexible working arrangements. You’ll learn administration, case coordination, data handling, and customer service while contributing to

Qualifications

• This apprenticeship targets enthusiastic individuals keen to learn and develop in business administration.
• No policing experience required; open to learners starting their career.
• Applicants should be motivated, with a willingness to learn and grow.

Responsibilities

• Manage team inboxes, workflows and admin tasks.
• Support allocation and monitoring of work across teams.
• Process referrals and assist with case management.
• Maintain accurate records and data systems.
• Analyse information and identify actions on police systems.
• Produce documents, reports and spreadsheets using MS Office.
• Support inter‑department and partner communications.
• Assist with case administration and information management.

Skills

Good communication

Organised & detail‑oriented

Learning mindset

Computer literacy

Time management

Problem solving

Professionalism & discretion

Teamwork

Education

Level 3 Business Administrator Apprenticeship

English & Maths GCSE (4/C+)

Tools

Microsoft Office

Job description

Avon and Somerset Police invites applications for a Team Support Officer Apprentice within the Lighthouse Victim & Witness Care Team. This Level 3 Business Administrator Apprenticeship offers hands‑on experience and a nationally recognised qualification in a supportive environment.

Starting on a scale 2 salary, the role blends on‑site work at Bristol and flexible working arrangements. You’ll learn administration, case coordination, data handling, and customer service while contributing to