Remote/Hybrid Team Support Apprentice – Victims & Safeguarding

Avon and Somerset Police; Bridgwater; Hybrid; GBP 22,000 - 27,000; Full time

Job summary

Avon and Somerset Police seeks a Team Support Officer Apprentice to join the Lighthouse Victim & Witness Care Team in Bridgwater. You will pursue a Level 3 Business Administrator Apprenticeship while gaining valuable workplace experience in a supportive environment.

The role offers a scale 2 salary (£24,747 per annum) with development opportunities. You will learn administrative processes, case management support and effective communication across departments and partner organisations.

Qualifications

• No policing experience required.
• Applicants should be eager to learn, develop professionally and build a career in business administration.
• 3 year checkable history in the UK is required for eligibility.

Responsibilities

• Manage team inboxes, workflows and administrative tasks.
• Support allocation and monitoring of work across teams.
• Process referrals and assist with case management activities.
• Maintain accurate records, databases and information systems.
• Learn how to analyse information and identify actions on police systems.
• Produce professional documents, reports and spreadsheets using Microsoft Office applications.
• Support communication between departments and partner organisations.
• Assist with case administration and information management processes.
• Develop excellent customer service and stakeholder management skills.

Skills

Good communication

Organisational skills

Time management

Problem solving

Teamwork

Discretion

Education

Level 3 Business Administrator Apprenticeship

Tools

Microsoft Office

Job description

Avon and Somerset Police seeks a Team Support Officer Apprentice to join the Lighthouse Victim & Witness Care Team in Bridgwater. You will pursue a Level 3 Business Administrator Apprenticeship while gaining valuable workplace experience in a supportive environment.

The role offers a scale 2 salary (£24,747 per annum) with development opportunities. You will learn administrative processes, case management support and effective communication across departments and partner organisations.