Apprentice Team Support Officer | Business Admin

Training Provider; Bridgwater; On-site; GBP 22,000 - 27,000; Full time

Job summary

CITY OF BRISTOL COLLEGE is offering an Apprenticeship opportunity in Bridgwater for a Team Support Officer within the Lighthouse Victim & Witness Care Team. You will pursue a Level 3 Business Administrator Apprenticeship while gaining hands-on experience in a professional environment.

You gain experience in handling referrals, records management, and coordinating across departments, with support to learn and develop essential administrative and customer service skills.

Qualifications

• Level 3 Business Administrator Apprenticeship qualification.
• Interest in working with victims and witnesses.
• Willingness to learn and develop new skills.
• Strong organisational skills.

Responsibilities

• Managing team inboxes, workflows and administrative tasks.
• Supporting the allocation and monitoring of work across teams.
• Processing referrals and assisting with case management activities.
• Maintaining accurate records, databases and information systems.
• Producing professional documents, reports and spreadsheets using Microsoft Office applications.
• Supporting communication between departments and partner organisations.
• Assisting with case administration and information management processes.
• Developing excellent customer service and stakeholder management skills.

Education

Level 3 Business Administration Apprenticeship

Job description

CITY OF BRISTOL COLLEGE is offering an Apprenticeship opportunity in Bridgwater for a Team Support Officer within the Lighthouse Victim & Witness Care Team. You will pursue a Level 3 Business Administrator Apprenticeship while gaining hands-on experience in a professional environment.

You gain experience in handling referrals, records management, and coordinating across departments, with support to learn and develop essential administrative and customer service skills.