Apprentice Team Administrator

Marsh; Norwich; Hybrid; GBP 18,000 - 24,000; Full time

Job summary

Marsh is seeking an Apprentice Team Administrator to support the Fast Track team within Marsh Portfolio Solutions (MPS). This entry-level role offers hands-on experience in a professional office, helping with day-to-day admin, document preparation, and records management while developing essential skills.

You will handle emails, calls, and diary management, contribute to improving office organization, and learn in a collaborative environment focused on accuracy and teamwork.

Qualifications

• Strong organizational skills with the ability to manage a varied workload.
• Good written and verbal communication skills.
• High attention to detail and accurate data entry.
• Professional, reliable and proactive approach.
• Willingness to learn and take direction in a busy team environment.
• Confidence using Microsoft Office applications including Outlook, Word and Excel.

Responsibilities

• Provide day-to-day administrative and secretarial support to the team.
• Prepare, format, file and update documents, correspondence and records accurately.
• Manage incoming and outgoing emails, calls and general communications professionally.
• Assist with scheduling meetings, arranging diaries and coordinating tasks.
• Maintain accurate records and ensure information is stored and updated correctly.
• Chase general outstanding information from colleagues and external contacts as needed.
• Support routine office tasks and help keep administrative processes running smoothly.

Skills

Organizational skills

Written communication

Verbal communication

Attention to detail

Proactive attitude

Willingness to learn

Education

GCSEs including English and Maths

Tools

Microsoft Office (Outlook, Word, Excel)

Job description

Marsh Portfolio Solutions (MPS) is a dynamic part of Marsh focused on delivering efficient, responsive support to clients and colleagues. Within MPS, the Fast Track team plays an important role in delivering high-quality administrative support in a busy, collaborative environment where accuracy, organisation, and teamwork are key.

This role is ideal for someone starting their career who is keen to develop strong office, coordination, and administrative skills in a professional setting.

About The Role

As an Apprentice Team Administrator, you'll provide essential secretarial and administrative support to the Fast Track team within Marsh Portfolio Solutions (MPS). This is an excellent opportunity to begin your career in a professional office environment, gaining hands-on experience while developing the core skills needed to become a confident and effective administrative professional.

You'll help keep everything running smoothly by supporting day-to-day office administration, preparing documents, maintaining records, handling correspondence, scheduling work, and ensuring information is accurate and well organized. It's a great role for someone who is dependable, organized, and eager to learn.

What can you expect

• A busy, supportive office environment where you'll assist the team with a variety of secretarial and administrative tasks.
• Practical experience across general administration, document preparation, record keeping, and coordination work.
• The opportunity to develop strong office, communication, and organizational skills.
• A collaborative team culture where accuracy, professionalism, and reliability are valued.
• The chance to build confidence and contribute from day one.

We will count on you to

• Provide day-to-day administrative and secretarial support to the team.
• Prepare, format, file, and update documents, correspondence, and records accurately.
• Manage incoming and outgoing emails, calls, and general communications professionally.
• Assist with scheduling meetings, arranging diaries, and supporting coordination tasks.
• Maintain accurate records and ensure information is stored and updated correctly.
• Chasing general outstanding information from colleagues and external contacts as needed.
• Support routine office tasks and help keep administrative processes running smoothly.
• Contribute ideas to improve office organization and efficiency.

What you need to have

• 5 GCSEs at Grades 9-4, including English and Maths.
• Strong organizational skills and the ability to manage a varied workload.
• Good written and verbal communication skills.
• High attention to detail and accurate data entry skills.
• A professional, reliable, and proactive approach.
• A willingness to learn and take direction in a busy team environment.
• Confidence using Microsoft Office applications, including Outlook, Word, and Excel.

What makes you stand out

• An interest in building a career in administration, secretarial work, or office support.
• A strong sense of organization and an ability to keep on top of tasks.
• A helpful, team-focused attitude.
• An eagerness to learn, ask questions, and develop new skills.
• An interest in supporting a well-run, efficient office environment.

Why join our team

• We help you be your best through professional development opportunities, interesting work and supportive leaders.
• We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have impact for colleagues, clients and communities.
• Our scale enables us to provide a range of career opportunities, as well as benefits and rewards to enhance your well-being.

Marsh (NYSE: MRSH) is a global leader in risk, reinsurance and capital, people and investments, and management consulting, advising clients in 130 countries. With annual revenue of over $27 billion and more than 95,000 colleagues, Marsh helps build the confidence to thrive through the power of perspective. For more information, visit marsh.com, or follow us on LinkedIn and X.

Marsh is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age background, civil partnership status, disability, ethnic origin, family duties, gender orientation or expression, gender reassignment, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law. We are an equal opportunities employer. We are committed to providing reasonable adjustments in accordance with applicable law to any candidate with a disability to allow them to fully participate in the recruitment process. If you have a disability that may require reasonable adjustments, please contact us at [e-mail].

Marsh is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one \"anchor day\" per week on which their full team will be together in person.

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