Apprentice Sales Advisor - Uncapped Commission

Ee Contact Centre; Bishop Auckland; On-site; GBP 23,000 - 26,000; Full time

Benefits offered by this job

Uncapped commission

NVQ Level 2

Mobile discounts

Tech discounts

Online GP

Dedicated study day

Job summary

EE is hiring Apprentice Sales Advisor in Bishop Auckland for a full-time Sales Apprenticeship with an uncapped commission scheme. The role starts at £22,527 and rises to £26,116 after completion, plus an NVQ Level 2 in Customer Service and discounts on tech. You’ll gain hands-on experience and career support.

As an apprentice, you’ll speak with customers by phone, identify needs, and recommend EE products. A dedicated study day weekly supports your learning path.

Qualifications

• Great attitude, friendly voice, and willingness to learn are required.

Responsibilities

• Speak with customers over the phone to understand what matters most to them and build relationships.
• Recommend the right EE products and services to suit customer needs.
• Meet goals and grow skills through the apprenticeship program.

Skills

Great attitude

Friendly voice

Willingness to learn

Education

NVQ Level 2 in Customer Service

Job description

Apprentice Sales Advisor - Uncapped Commission

Date: 2026-09-21

Location: Bishop Auckland, Durham, GB, DL14 7

Application Deadline: 2026-10-20T00:24:46.167

Job Description

Full time : Sales Apprenticeship

Hourly rate: £11.55

Address: EE Contact Centre, Senhouse Road, Industrial Estate, Yarm Rd, Darlington DL1 4XW

Start your future with EE - Where your voice could be the start of something big

What's in it for you

• A great starting salary of £22,527 rising to £26,116 after completion of the apprenticeship.
• Plus, an uncapped commission scheme.
• An NVQ Level 2 in Customer Service following the completion of the apprenticeship (15 months).
• Huge discounts off your Mobile and Broadband packages, starting at £10 a month.
• Huge discounts off other tech such as Smart watches, speakers, TVs, gaming consoles and subscriptions.
• Discount codes to give out to friends and family.
• Support to carve your own career path. We're passionate about helping our people grow the career they want.
• Online GP: Access to a private GP 24/7 for you and your immediate family.

What you'll be doing

At EE, we believe every customer interaction should be a positive experience. You'll speak with customers over the phone, getting to know what matters most to them, building strong relationships, and recommending the right EE products and services to suit their needs. You'll use your energy and ambition to thrive and meet goals, and grow your skills along the way. From the latest mobile tech and broadband, and smart home solutions, every conversation is a chance to make a real impact and grow your confidence.

As part of your apprenticeship, you'll complete a 15-month NVQ Level 2 in Customer Service. We'll support you every step of the way - including one dedicated study day a week, guidance from a college tutor, and extra coaching to help you feel confident in your role.

Why choose EE

You don't need experience, all you need is a great attitude, a friendly voice, and the willingness to learn. We'll give you all the training you need and we're passionate about helping you kick start your career. At EE, you're part of something bigger. You'll make friends, learn new skills, and build confidence every day. We're proud to be inclusive and welcome people from all backgrounds - because everyone belongs here.