Apprentice Sales Advisor - Uncapped Commission

EE Limited; Newton Aycliffe; On-site; GBP 23,000 - 26,000; Full time

Benefits offered by this job

Mobile and Broadband discounts

Online GP 24/7 access

Career development support

Job summary

EE Limited is offering a Sales Apprenticeship at the EE Contact Centre in Darlington. The role pays £11.55 hourly with a starting salary package of £22,527 per year, rising to £26,116 on apprenticeship completion, plus an uncapped commission scheme.

You'll gain an NVQ Level 2 in Customer Service after 15 months and access generous staff discounts. As part of the apprenticeship, you’ll learn through a dedicated study day, coaching, and support for career development, with a focus on turning

Qualifications

• No prior work experience required; a positive attitude and willingness to learn are valued.

Responsibilities

• Speak with customers over the phone to understand their needs and provide solutions.
• Build relationships and recommend EE products and services to suit customer requirements.
• Support to complete the 15-month NVQ Level 2 in Customer Service during the apprenticeship.

Education

NVQ Level 2 in Customer Service

Job description

Full time: Sales Apprenticeship Hourly rate: £11.55 Address: EE Contact Centre, Senhouse Road, Industrial Estate, Yarm Rd, Darlington DL1 4XW Start your future with EE - Where your voice could be the start of something big - What's in it for you

• A great starting salary of £22,527 rising to £26,116 after completion of the apprenticeship. Plus, an uncapped commission scheme.
• An NVQ Level 2 in Customer Service following the completion of the apprenticeship (15 months).
• Huge discounts off your Mobile and Broadband packages, starting at £10 a month.
• Huge discounts off other tech such as Smart watches, speakers, tv's, gaming consoles and subscriptions.
• Discount codes to give out to friends and family
• Support to carve your own career path. We're passionate about helping our people grow the career they want.
• Online GP: Access to a private GP 24/7 for you and your immediate family

What you'll be doing At EE

At EE, we believe every customer interaction should be a positive experience. You'll speak with customers over the phone, getting to know what matters most to them, building strong relationships, and recommending the right EE products and services to suit their needs. You'll use your energy and ambition to thrive and meet goals, and grow your skills along the way. From the latest mobile tech and broadband, and smart home solutions, every conversation is a chance to make a real impact and grow your confidence. As part of your apprenticeship, you'll complete a 15-month NVQ Level 2 in Customer Service. We'll support you every step of the way - including one dedicated study day a week, guidance from a college tutor, and extra coaching to help you feel confident in your role.

Why choose EE

You don't need experience, all you need is a great attitude, a friendly voice, and the willingness to learn. We'll give you all the training you need and we're passionate about helping you kick start your career. At EE, you're part of something bigger. You'll make friends, learn new skills, and build confidence every day. We're proud to be inclusive and welcome people from all backgrounds - because everyone belongs here.

Ready to make your mark?