Apprentice Sales Advisor

Ee Contact Centre; Skewen; Presencial; GBP 23.000 - 26.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Starting salary

Uncapped commission

NVQ Level 2

Staff discounts

Online GP

Career progression

Descripción de la vacante

EE Contact Centre in Skewen, Wales is offering a full-time Sales Apprenticeship as an Apprentice Sales Advisor. You'll earn £11.55 per hour, with a starting salary of £22,527 rising to £26,116 after completion, plus uncapped commission.

During the 15-month apprenticeship you'll complete an NVQ Level 2 in Customer Service and receive dedicated study days, coaching, and career development support as you learn to advise customers on EE products over the phone.

Formación

• No prior experience required; great attitude and willingness to learn.
• NVQ Level 2 in Customer Service completed during/apprenticeship.
• Strong communication over the phone.

Responsabilidades

• Speak with customers over the phone to understand needs and build relationships.
• Recommend EE products and services to suit customer needs.
• Complete a 15-month NVQ Level 2 in Customer Service during the apprenticeship.

Conocimientos

Great attitude

Friendly voice

Willingness to learn

Educación

NVQ Level 2 in Customer Service

Descripción del empleo

Apprentice Sales Advisor

Start Date: 2026-10-04

Location: Skewen, West Glamorgan, GB, SA10 6

Application Deadline: 2026-11-03 10:03:12.397

Job Description

Full time: Sales Apprenticeship

Hourly rate: £11.55

Address: EE Contact Centre, Rhydycar Business Park, Merthyr Tydfil. CF48 1DH.

What's in it for you

• A great starting salary of £22,527 rising to £26,116 after completion of the apprenticeship. Plus, an uncapped commission scheme.
• An NVQ Level 2 in Customer Service following the completion of the apprenticeship (15 months).
• Huge discounts off your Mobile and Broadband packages, starting at £10 a month.
• Huge discounts off other tech such as Smart watches, speakers, tv's, gaming consoles and subscriptions.
• Discount codes to give out to friends and family
• Support to carve your own career path. We're passionate about helping our people grow the career they want.
• Online GP: Access to a private GP 24/7 for you and your immediate family

What you'll be doing

At EE, we believe every customer interaction should be a positive experience. You'll speak with customers over the phone, getting to know what matters most to them, building strong relationships, and recommending the right EE products and services to suit their needs. You'll use your energy and ambition to thrive and meet goals, and grow your skills along the way. From the latest mobile tech and broadband, and smart home solutions, every conversation is a chance to make a real impact and grow your confidence.

As part of your apprenticeship, you'll complete a 15-month NVQ Level 2 in Customer Service. We'll support you every step of the way - including one dedicated study day a week, guidance from a college tutor, and extra coaching to help you feel confident in your role.

Why choose EE

• You don't need experience, all you need is a great attitude, a friendly voice, and the willingness to learn. We'll give you all the training you need and we're passionate about helping you kick start your career.
• At EE, you're part of something bigger. You'll make friends, learn new skills, and build confidence every day.
• We're proud to be inclusive and welcome people from all backgrounds - because everyone belongs here.