Apprentice Sales Advisor

EE; Neath; Presencial; GBP 23.000 - 26.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Discounts on EE packages

Discounts on tech devices

Online GP access

Career development opportunities

Uncapped commission

Descripción de la vacante

EE is offering a Full time Sales Apprenticeship in Merthyr Tydfil, with an hourly rate of £11.55 and a starting annual salary of £22,527, rising to £26,116 after completion. The program includes an NVQ Level 2 in Customer Service over 15 months, plus generous discounts on EE packages and tech products.

You will learn through training, coaching, and dedicated study days as you build your career. You will speak with customers by phone, understand their needs, and recommend EE products and

Formación

• No experience required; great attitude and willingness to learn.
• Excellent communication and listening skills are beneficial.

Responsabilidades

• Speak with customers over the phone to understand needs and provide suitable EE products and services.
• Build relationships with customers and guide them to the right EE solutions, meeting goals and growing skills.

Conocimientos

Customer-focused mindset

Educación

NVQ Level 2 in Customer Service

Descripción del empleo

Full time: Sales Apprenticeship

Hourly rate: £11.55

Address: EE Contact Centre, Rhydycar Business Park, Merthyr Tydfil. CF48 1DH.

Start your future with EE - Where your voice could be the start of something big - What's in it for you

• A great starting salary of £22,527 rising to £26,116 after completion of the apprenticeship. Plus, an uncapped commission scheme.
• An NVQ Level 2 in Customer Service following the completion of the apprenticeship (15 months).
• Huge discounts off your Mobile and Broadband packages, starting at £10 a month.
• Huge discounts off other tech such as Smart watches, speakers, tv's, gaming consoles and subscriptions.
• Discount codes to give out to friends and family
• Support to carve your own career path. We're passionate about helping our people grow the career they want.
• Online GP: Access to a private GP 24/7 for you and your immediate family

What you'll be doing

At EE, we believe every customer interaction should be a positive experience. You'll speak with customers over the phone, getting to know what matters most to them, building strong relationships, and recommending the right EE products and services to suit their needs. You'll use your energy and ambition to thrive and meet goals, and grow your skills along the way. From the latest mobile tech and broadband, and smart home solutions, every conversation is a chance to make a real impact and grow your confidence.

As part of your apprenticeship, you'll complete a 15-month NVQ Level 2 in Customer Service. We'll support you every step of the way - including one dedicated study day a week, guidance from a college tutor, and extra coaching to help you feel confident in your role.

Why choose EE

You don't need experience, all you need is a great attitude, a friendly voice, and the willingness to learn. We'll give you all the training you need and we're passionate about helping you kick start your career. At EE, you're part of something bigger. You'll make friends, learn new skills, and build confidence every day. We're proud to be inclusive and welcome people from all backgrounds - because everyone belongs here.