Apprentice Parts Advisor

Brindley Volvo; Wolverhampton; On-site; GBP 9,000 - 15,000; Full time

Benefits offered by this job

Company pension

Employee discount

Life insurance

Ongoing training and development

Career progression opportunities

Supportive working environment

Job summary

Brindley Group is recruiting an Apprentice Parts Advisor to be based at our multi-franchise Wolverhampton site on Penn Road. You will support the Kia & Chery parts department, learning to manage stock, assist customers, and supply parts to workshop technicians while delivering excellent service in a busy dealership environment.

This paid apprenticeship offers on‑the‑job training, ongoing development, and a clear path to progression within Brindley Group, including involvement in service

Qualifications

• Customer service experience or aptitude
• Strong communication and interpersonal skills
• Ability to work in a team and follow processes
• Good organization and attention to detail
• Willingness to learn about automotive parts and processes
• Comfortable with physical tasks such as lifting

Responsibilities

• Receiving and unloading new stock deliveries safely
• Sorting and storing vehicle parts and materials in the warehouse
• Recording item numbers, names, and locations on the computer
• Handling customer and mechanic enquiries via phone, email, and in person
• Providing accurate quotations and advice to customers
• Selling parts to garages, dealerships, and members of the public
• Putting orders together and making deliveries
• Raising invoices for stock that is sold
• Monitoring low stock levels and ordering replacements in good time
• Assisting on service reception and helping with vehicle collection
• Ensuring the parts storage area remains organised, safe, and tidy

Skills

Customer service

Communication

Teamwork

Organisational skills

Attention to detail

Heavy lifting

Job description

Kia / Chery Wolverhampton

The Role

Brindley Group are looking to recruit an Apprentice Parts Advisor to be based at our multi-franchise Wolverhampton site on Penn Road, Wolverhampton. As a Parts Advisor Apprentice, you will play a key role in supporting the daily operations of the Kia & Chery parts department. You will learn to support both retail and workshop operations. You will ensure the efficient supply, control, and management of vehicle parts and accessories while delivering excellent customer service at every stage. This is a fast-paced and varied role suited to an organised, detail-focused, and customer-oriented individual who thrives in a busy dealership environment and enjoys working as part of a team. The successful candidate will learn how to manage a busy parts department where accuracy, efficiency, and communication are essential to success. You will liaise closely with customers, suppliers, and workshop technicians to ensure parts are sourced, managed, and supplied effectively to support the smooth running of the dealership. You will develop strong organisational skills, excellent communication, and a proactive approach to delivering high operational standards. Daily responsibilities will include stock management, handling customer enquiries, supplying workshop technicians, and maintaining accurate records. A key part of the role will involve learning how to ensure customers and technicians receive the correct advice and parts support quickly and professionally. You will also help with service reception and our collect and delivery service from time to time.

Job Summary

Pay: National Minimum Wage

Key Responsibilities

• Receiving and unloading new stock deliveries safely
• Sorting and storing vehicle parts and materials in the warehouse
• Recording item numbers, names, and locations on the computer
• Handling customer and mechanic enquiries via phone, email, and in person
• Providing accurate quotations and advice to customers
• Selling parts to garages, dealerships, and members of the public
• Putting orders together and making deliveries
• Raising invoices for stock that is sold
• Monitoring low stock levels and ordering replacements in good time
• Assisting on service reception and helping with vehicle collection
• Ensuring the parts storage area remains organised, safe, and tidy

About You

• Motivated, reliable, and team-focused attitude
• Eager to learn and develop a career in the automotive industry
• Excellent communication and customer service skills
• Ability to quickly establish rapport with customers and colleagues
• Strong organisational skills and attention to detail
• Comfortable bending, lifting, and carrying heavy items
• Willingness to work flexible hours or shifts if required

What We Offer

• Competitive Apprentice Salary based on National Minimum Wage
• Company pension
• Employee discount
• Life insurance
• Ongoing training and development
• Career progression opportunities within Brindley Group
• Supportive and professional working environment
• The opportunity to work with one of the automotive industry’s most popular brands

If you are ambitious, customer-focused, and excited by the opportunity to start your career within the motor trade, we would love to hear from you.