Apprentice IT Solutions Technician

University of Oxford; Oxford; On-site; GBP 24,000 - 29,000; Full time

Benefits offered by this job

38 days' annual leave

Contributory pension scheme

Student discount

Apprenticeship awards

Apprentice ambassador programme

Job summary

The University of Oxford invites applications for an IT Solutions Apprentice in the Nuffield Department of Medicine. You will join the IT function to support design, implementation and improvement of technology solutions for staff, students and researchers across the medical departments.

You will gain practical experience in Windows environments, macOS, Linux, networking and cloud services, and work toward a Level 3 IT Solutions Technician qualification while providing professional,

Qualifications

• GCSE Maths and English at grade C or equivalent.
• Willingness to complete Level 3 IT Solutions Technician qualification.
• Interest in IT and customer-focused service.

Responsibilities

• Support design, implementation and improvement of technology solutions for staff, students and researchers across the university.
• Assist with testing and introducing new IT systems, applications and technologies.
• Develop skills in data collection and analysis and maintain technical documentation and user guides.
• Assist with scripting, automation and basic software development; gain experience of Windows, macOS, Linux and cloud services.

Skills

Windows OS

macOS

Linux

Networking basics

Education

GCSE Maths & English

Tools

Scripting basics

Documentation tools

Job description

Apprentice Grade 1: Salary in range £26,686 per annum (pro rata). This is inclusive of a pensionable Oxford University Weighting of £1,730 per year (pro rata). We have an exciting opportunity for you to join the University of Oxford as an IT Solutions Apprentice in the Nuffield Department of Medicine. The IT Solutions Apprentice will join the Nuffield Department of Medicine's IT function as part of the newly created MSD IT proactive team. You will work alongside experienced IT professionals and develop practical skills while supporting the design, implementation and improvement of technology solutions for staff, students and researchers across the University of Oxford's medical departments. You will be trained to support a range of IT activities, including system upgrades, migrations, implementations and improvement projects, as well as testing and introducing new IT systems, applications and technologies. You will gain experience of business systems, applications, servers, networks and software platforms and assist with data collection and analysis and the maintenance of technical documentation, procedures and user guides. Where appropriate, you will also develop skills in testing, scripting, automation and basic software development. You will gain practical experience of Windows environments and exposure to macOS, Linux, networking, cloud services and audio-visual technologies. Throughout your apprenticeship, you will work closely with colleagues across the IT function and provide a helpful, professional and customer-focused service, seeking guidance whenever a request falls outside your knowledge or authority. Alongside gaining practical experience, you will attend remote sessions hosted by Basingstoke iTec College and work towards a Level 3 IT Solutions Technician qualifications allowing you to combine formal study with hands‑on experience in a large organisation. About you You will be passionate about starting your career in IT and excited about the opportunity of becoming an apprentice at the University of Oxford. You may be starting your career or you may be looking for a career change. To complete the level 3 apprenticeship you will need to evidence passes at 9-4 or A

• -C in GCSE Maths and English, or equivalent. Regardless of your prior qualifications Basingstoke iTec College will require you to complete a short initial assessment during the application process. There are also government residency requirements for Apprenticeship funding which the Training Provider will be able to advise on.

What we offer

Our apprentices are never on their own, you will benefit from a supportive environment working in collaboration with the rest of our committed team. You will also be supported by the central apprenticeship team and you will join our growing network of apprentices within the university. You will have the opportunity to become an apprenticeship ambassador for the University and region. We will provide you with a welcoming and inclusive workplace, offering support and development opportunities that will enable you to progress and do your best work. We recognise diversity as our strength, vital for innovation and creativity, and we aspire to build a truly diverse community, which values and respects every individual's unique contribution. Over 80% of our apprentices continue with us in the role they have been trained for after their Apprenticeship and that is just the start of their career.

NDM Operations, Building for Genomic Medicine, Roosevelt Drive, Oxford, OX3 7BN

• You will receive 38 days' annual leave inclusive of Bank Holiday and fixed closure dates, discounted travel, an excellent contributory pension scheme, and student discount.
• You will also be part of the University's annual apprenticeship awards.