Apprentice - Infrastructure Technician – Level 3

West Mercia Police; Wychavon; Hybrid; GBP 14,000 - 20,000; Full time

Job summary

West Mercia Police is seeking an Apprentice - Infrastructure Technician (Level 3) to join our ICT services. The role is hybrid, with a mix of home and office working, and a fixed-term contract for 18 months. You will help deliver high-quality ICT services across the force, supporting network, hardware and software.

We value diversity and encourage applications from all backgrounds. Training and development opportunities are provided as part of the apprenticeship.

Qualifications

• Apprenticeship Level 3 in ICT or a related field.
• Interest in networking, hardware and software across ICT services.
• Willingness to work in a hybrid (home/office) environment.

Responsibilities

• Support the delivery of high-quality ICT services across West Mercia Police.
• Contribute to innovative solutions and improvements in services and equipment.
• Work on network, hardware and software to back end-to-end ICT delivery.

Job description

You don’t need a badge to make a difference. As part of our police staff team, your skills and perspective help us cut crime, build safer communities and support victims.

The main purpose of the role is towork flexibly within the Technical Support Team or Solutions Delivery Team, contributing to an efficient and effective ICT Service, ensuring a quality end to end ICT Service to West Mercia Police.

To assist in providing a high level of technical support (relevant to role level) across West Mercia Police, both to internal customers and to external customers.

To contribute to innovative solutions in order to ensure the department is offering the best level of service in terms of services and equipment.

This includes working on the network, hardware and software in support of the delivery of all agreed ICT services.

• The Apprentice - Infrastructure Technician – Level 3 role is a hybrid (mix of home & office working)
• Fixed term contract for 18 months from start date

The closing date for this post is 12 noon on Thursday 1st October 2026

Why work for us?

• 24 days Annual leave (increasing to 29 after 5 years service) + bank holidays.
• Health and wellbeing, occupational health services, staff network and an Employee Assistance Programme.
• Police Mutual, affordable private healthcare and other savings.
• Discounts on Electric Vehicles and Cycle to work scheme.
• Register for a Blue light card – over 15,000 discounts from large national retailers.

• We embrace diversity and welcome applications from everyone.
• We are also happy to talk flexible working where it is suitable for the role.

Internal applicants who are in need of redeployment will be offered positions ahead of other candidates, subject to them passing a selection process.

We know that people from underrepresented backgrounds may hesitate to apply unless they meet every single requirement. We don’t want that to be a barrier for suitable candidates. If you meet the majorityof the criteriaand are excited about this role, we encourage you to apply. We’re committed to building a diverse, inclusive, and authentic workplace where everyone can thrive.