Apprentice HR & Workforce Support (Hybrid & Learning)

Bidvane; West Midlands; Hybrid; GBP 17,000 - 21,000; Full time

Benefits offered by this job

Pension contributions

Generous annual leave

Bank holidays + extra day at Christmas

Agile working

Vivup discounts

Job summary

Warwickshire County Council is seeking an Apprentice Workforce Support Officer in its Workforce Improvement & Commercial Team in Warwickshire. The role combines hybrid working with on-the-job learning and a Level 3 HR Support Apprenticeship, with potential to become permanent after successful completion.

You will support projects, update dashboards and records, assist with quotations and invoices, and help with customer onboarding and communications while ensuring data protection and accuracy.

Qualifications

• GCSEs in English and Maths (9–4) are required.
• No Level 3 HR/CIPD qualification or year-plus HR experience is allowed for applicants.

Responsibilities

• Update project plans, action logs and progress information.
• Gather information and feedback for process reviews and improvements.
• Test and implement system and process changes, recording results and raising issues.
• Update dashboards, reports and performance trackers.
• Maintain customer, contract and service records for commercial activities.
• Assist with quotations, tenders, invoice tracking and customer accounts.
• Support customer onboarding, communications, events and promotional activities.
• Create and update guidance, templates and intranet content.
• Handle information securely in line with data protection requirements.

Skills

Accurate spoken English

Microsoft Office

Organised and proactive

Education

GCSEs English and Maths (9–4)

Job description

Warwickshire County Council is seeking an Apprentice Workforce Support Officer in its Workforce Improvement & Commercial Team in Warwickshire. The role combines hybrid working with on-the-job learning and a Level 3 HR Support Apprenticeship, with potential to become permanent after successful completion.

You will support projects, update dashboards and records, assist with quotations and invoices, and help with customer onboarding and communications while ensuring data protection and accuracy.