Apprentice HR & Workforce Improvement Officer

Warwickshire County Council; Warwick; Hybrid; GBP 11,000 - 17,000; Full time

Benefits offered by this job

Pension with employer contribution (≈%

Agile working

Generous annual leave

Vivup benefits

Job summary

Warwickshire County Council is offering an exciting Level 3 HR Support Apprenticeship through a Workforce Improvement & Commercial role. You will gain hands-on experience across HR, workforce improvement, project support and commercial services, with strong on-the-job learning and formal apprenticeship training.

The position leads to a permanent Workforce Support Officer role upon successful completion of the apprenticeship and satisfactory performance.

Qualifications

• GCSEs (or equivalent) in English and Maths (grades 9-4).
• Willingness to learn and develop in HR and business support.
• Able to travel to work as part of a hybrid working arrangement.

Responsibilities

• Support workforce improvement and business projects by updating project plans, action logs and progress information.
• Assist with process reviews by gathering information, recording feedback and identifying improvement opportunities.
• Help test and implement changes to systems and processes, recording results and highlighting any issues.
• Update dashboards, reports and performance trackers using information provided by colleagues.
• Provide administrative support for commercial activities, including maintaining customer, contract and service records.
• Assist with quotations, tenders, invoice tracking and customer account management activities.
• Support customer onboarding, communications, events and promotional activities.
• Create and update guidance documents, templates, intranet content and standard communications.
• Handle information securely and in line with data protection and information governance requirements.

Skills

Good communication

Organised

Microsoft Office proficient

Willingness to learn

Education

GCSEs English & Maths (9-4)

Tools

Microsoft Office

Job description

Warwickshire County Council is offering an exciting Level 3 HR Support Apprenticeship through a Workforce Improvement & Commercial role. You will gain hands-on experience across HR, workforce improvement, project support and commercial services, with strong on-the-job learning and formal apprenticeship training.

The position leads to a permanent Workforce Support Officer role upon successful completion of the apprenticeship and satisfactory performance.