Apprentice Customer Service Advisor

Toyota; Tamworth; On-site; GBP 10,000 - 14,000; Full time

Job summary

Toyota is offering an exciting opportunity for a recent school leaver or anyone seeking a new challenge through its Apprentice Customer Service Advisor role. Located in Tamworth, the program allows you to earn while learning, develop skills, and gain valuable experience in a prestigious company renowned for innovation. You will enjoy comprehensive training, career progression opportunities, and various benefits.

Benefits

Contributory pension and life assurance

Training and development opportunities

Career progression prospects

Other benefits and incentives

Qualifications

• Must have eligibility to work in the UK.
• Desirable to have GCSE Maths & English and IT skills.

Responsibilities

• Participate in training sessions at the Toyota Academy.
• Assist aftersales customers to ensure a top experience.
• Engage in community activities promoting the Toyota brand.

Skills

Communication

Curiosity

Confidence

Attention to detail

Energy

Education

GCSE Maths

GCSE English

Job description

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Client:

Toyota

Location:

Tamworth, United Kingdom

Job Category:

Other

EU work permit required:

Yes

Job Reference:

345ec1f45d80

Job Views:

44

Posted:

24.06.2025

Expiry Date:

08.08.2025

Job Description:

Are you a recent school leaver or seeking a new challenge? Ready to join the world's largest car company?

Toyota Apprentice Customer Service Advisor - Steven Eagell Toyota Rayleigh

We are looking for ambitious individuals with:

• Excellent communication skills – listening is as important as speaking
• Curiosity – eagerness to learn about customers, products, and new technologies
• Confidence – a welcoming and engaging personality
• An eye for detail – accurate information capture, following processes, delivering excellent customer service
• Energy – motivation, enthusiasm, and goal achievement

As a leading Toyota Centre in the UK, we prioritize customer satisfaction daily.

The Apprentice Retailer Program offers a chance to grow your career with a prestigious company, work alongside talented peers, and 'earn while you learn'. Toyota is renowned for innovation, especially in hybrid technology.

During the program at Steven Eagell Toyota Rayleigh, delivered through the Toyota Academy, you'll develop your skills and upon successful completion, gain the Retailer Standard L2.

You will earn from Day 1, starting with an annual salary of £10,40. Additionally, after graduation, you'll receive a competitive benefits package and bonuses.

To apply, you must have:

• Eligibility to work in the UK
• GCSE Maths & English and IT skills (desirable)

Join us in putting customers first and delivering excellent service!

Apply by visiting our website. The closing date for applications is 31st August.

Responsibilities include:

• Participate in all training sessions including those at the Toyota Academy in Burnaston, Derbyshire
• Maintain learning logs and prepare for reviews
• Welcome and assist aftersales customers, ensuring a top experience
• Engage in community activities promoting the Toyota brand

Person Specification:

This role requires professionalism, a smart appearance, and high standards of communication. No formal qualifications are necessary, but literacy, numeracy, a desire to learn, and a passion for customer service are essential. You should be practical, logical, able to listen, follow instructions, and work well in a busy team.

Additional requirements:

• Eligibility to work in the UK
• Ability to work full-time and travel for training

Remuneration includes:

• Contributory pension and life assurance
• Training and development opportunities
• Career progression prospects
• Other benefits and incentives