Apprentice Community Relations Liaison

EQUANS; Coleshill CP; On-site; GBP 12,000 - 18,000; Full time

Benefits offered by this job

24 days annual leave

Life cover 1.5x salary

Employee discounts

Gym discounts

Cycle to work

Holiday purchase scheme

CSR days

Learning opportunities

Employee referral rewards

Diversity networks

Job summary

Equans is looking for an Apprentice Customer Liaison Officer to join our team in Coleshill on a 2 year fixed term basis. This is a full time role working 40 hours per week.

On offer is apprentice wage and benefits package. The Apprentice Customer Liaison Officer is accountable for supporting effective communication and positive relationships between the construction project team and local residents or stakeholders.

Qualifications

• Strong communication and interpersonal skills.
• Basic literacy and numeracy.
• Willingness to learn about construction processes and community engagement.
• Ability to work independently and as part of a team.

Responsibilities

• Build and maintain relationships with residents and stakeholders.
• Communicate project updates and schedules to local communities.
• Monitor feedback and escalate significant concerns.
• Coordinate community engagement initiatives and events.
• Ensure compliance with company policies and legal requirements.
• Provide admin support including record keeping and reporting.

Skills

Communication skills

Literacy & numeracy

Teamwork

Autonomy

Education

NVQ Level 1 or equivalent

Tools

Email

Document management

Job description

Equans is looking for an Apprentice Customer Liaison Officer to join our team in Coleshill on a 2 year fixed term basis. This is a full time role working 40 hours per week.

On offer is apprentice wage and benefits package. The Apprentice Customer Liaison Officer is accountable for supporting effective communication and positive relationships between the construction project team and local residents or stakeholders.