Apprentice Community Engagement Liaison

Equans UK & Ireland; Coleshill CP; On-site; GBP 12,000 - 18,000; Full time

Benefits offered by this job

24 days annual leave

Life Cover 1.5x salary

Employee discount schemes

Gym membership discounts

Cycle to work scheme

Holiday purchase scheme

CSR days

Learning opportunities and training

Employee networks access

Employee Assistance Program

Job summary

Equans UK & Ireland is hiring an Apprentice Customer Liaison Officer for Coleshill on a 2-year fixed term, full-time 40 hours weekly. You will build relations with residents and local businesses, communicate project updates, and assist in coordinating community engagement activities.

Essential traits include strong communication, basic literacy/numeracy, and a willingness to learn about construction and stakeholder engagement. Relocation not offered.

Qualifications

• Strong communication and interpersonal skills.
• Basic literacy and numeracy skills.
• Willingness to learn about construction processes and community engagement principles.
• Ability to work both independently and as part of a team.

Responsibilities

• Assist in managing and maintaining constructive relationships with residents, local businesses, and other stakeholders affected by construction activities.
• Support the communication of project updates, schedules, and mitigation plans to local communities through various channels (e.g., letters, meetings, phone calls).
• Monitor and report on community feedback and issues, escalating significant concerns to senior project staff as appropriate.
• Help coordinate and participate in community engagement initiatives and consultation events.
• Contribute to ensuring compliance with company policies, legal requirements, and best practices relating to community relations and stakeholder management.
• Provide administrative support to the resident liaison function, including record keeping and reporting.

Skills

Communication

Interpersonal skills

Willingness to learn

Teamwork

Education

NVQ Level 1 or equivalent

Job description

Equans UK & Ireland is hiring an Apprentice Customer Liaison Officer for Coleshill on a 2-year fixed term, full-time 40 hours weekly. You will build relations with residents and local businesses, communicate project updates, and assist in coordinating community engagement activities.

Essential traits include strong communication, basic literacy/numeracy, and a willingness to learn about construction and stakeholder engagement. Relocation not offered.