Apprentice Client Support & Benefits Admin

Marsh

Birmingham

On-site

GBP 12,000 - 18,000

Full time

4 days ago

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Benefits offered by this job

Comprehensive training program

Apprenticeship with CII qualification

Excellent development and career moves

Continuous learning and exposure to a

Job summary

Marsh invites applications for an Apprentice/Trainee Client Support Administrator in Birmingham. The role supports healthcare, protection and pensions client services, assisting with quotes, renewals and data analysis as part of the client benefits team.

You will learn and grow within a leading global professional services firm, with structured training, exposure to industry solutions and a path to industry qualifications. The programme starts December 7, 2026.

Qualifications

5 GCSEs at grades 9–4 (including English & Maths).
Right to Work in the UK or Republic of Ireland (no visa sponsorship provided).
Previous experience in a client/customer facing role, e.g. retail or hospitality.
Strong MS Office skills (Excel, Word, Outlook).
Excellent written and oral communication skills with rapport-building ability.
Strong planning and organisation with deadlines and priorities.
Ability to work independently and as part of a team.
Demonstrated enthusiasm and pride in delivering high-quality work and customer service.
Intellectual curiosity; eagerness to develop new skills.

Responsibilities

Support clients with account administration and data gathering.
Prepare quote requests, process renewals and draft recommendation reports.
Assist consulting team by organising and analysing data for client benefit schemes.
Liaise with internal/external stakeholders to deliver high-quality service.
Attend client meetings as required and develop market knowledge.