Apprentice Business Administrator – Mortgages & Wealth

Coastland College; Dorchester; On-site; GBP 14,000 - 17,000; Full time

Job summary

Blueberry Mortgages and Blueberry Wealth are offering an Apprentice Business Administrator role in Poundbury, Dorchester. The position is full‑time, office‑based with apprenticeship training during normal hours, working 37 hours 30 minutes weekly. You will learn on the job and study towards a Level 3 Business Administrator Apprenticeship, with bi‑weekly college sessions.

Qualifications

• GCSE in Maths is required.
• Willingness to commit to both work and apprenticeship training.

Responsibilities

• Answer telephone calls and respond to routine enquiries appropriately.
• Assist with managing shared inboxes and correspondence.
• Organise and maintain electronic records.
• Prepare letters, emails, spreadsheets and documents.
• Arrange meetings and appointments.
• Support colleagues with general office administration.
• Learn to prioritise tasks and manage deadlines.
• Participate in team meetings and training.
• Contribute ideas for improving administrative processes.

Skills

Telephone handling

Organisational skills

Communication skills

IT literacy

Customer service

Education

GCSE Maths

Tools

MS Office

Job description

Apprentice Business Administrator – Mortgages & Wealth

BLUEBERRY WEALTH LIMITED

DORCHESTER (DT1 3BS)

Closes in 20 days (Sunday 22 November 2026 at 11:59pm)

Join Blueberry Mortgages and Blueberry Wealth in a developmental role, gaining practical experience across two areas of financial services. This is an opportunity to build a career within a professional, client-focused environment, developing administrative, organisational, communication and business skills.

Wage

£15,600 for your first year, then could increase depending on your age

National Minimum Wage rate for apprentices

Minimum wage rates (opens in new tab)

Hours Monday to Thursday, 9:00am to 5:00pm. Friday, 9:00am to 4:00pm, with a lunch break. This is a full-time, office-based position. The working week will include dedicated time for apprenticeship training and study during normal working hours.

37 hours 30 minutes a week

Tuesday 5 January 2027

Duration

1 year 6 months

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands‑on experience.

What you'll do at work

• Answer telephone calls and respond to routine enquiries appropriately.
• Assist with managing shared inboxes and correspondence.
• Organise and maintain electronic records.
• Prepare letters, emails, spreadsheets and documents.
• Arrange meetings and appointments.
• Support colleagues with general office administration.
• Learn to prioritise tasks and manage deadlines.
• Participate in team meetings and training.
• Contribute ideas for improving administrative processes.

Where you'll work

5A WIDCOMBE STREET
POUNDBURY
DORCHESTER
DT1 3BS

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

• Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
• Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
• Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
• Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
• Demonstrates good communication skills, whether face‑to‑face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
• Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themselves to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best‑practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem‑solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
• Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
• Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

The apprentice will work towards a Level 3 Business Administrator Apprenticeship, gaining a nationally recognised qualification equivalent to A-level standard.

Training will combine practical workplace experience at Blueberry Mortgages and Blueberry Wealth with structured learning delivered by Coastland College (Weymouth Campus). Bi‑weekly college attendance is required during term time only.

Throughout the apprenticeship, the apprentice will develop skills in business administration, customer service, communication, IT, organisation, record keeping and professional business practices.

They will also gain valuable experience supporting mortgage applications, financial planning administration and client services, alongside developing an understanding of confidentiality, data protection and regulatory compliance.

The apprentice will receive dedicated training time during working hours, regular progress reviews and ongoing support from experienced colleagues.

Requirements

GCSE in:

• Maths (grade 4)

Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.

Other requirements

You MUST be prepared to commit to your work and training for the duration of the apprenticeship. You will be required to attend an interview and assessment at Coastland College to ensure you meet the requirements for the apprenticeship.

If a suitable candidate is found prior to the advertised closing date, it may close earlier so please apply early to avoid disappointment.

About this employer

Blueberry Mortgages and Blueberry Wealth are established, professional financial services businesses based in Poundbury, Dorchester, Dorset.

We provide a range of mortgage, specialist lending and financial planning services, helping individuals, families and businesses make informed financial decisions.

Our experienced and approachable team includes mortgage advisers, financial advisers, paraplanners and administrative professionals who work together to deliver a high standard of personalised client service.

At Blueberry, we pride ourselves on being a friendly, supportive and client‑focused organisation. We believe in building long‑lasting relationships, treating people with respect and providing opportunities for our colleagues to learn, develop and progress.

As an apprentice, you'll become a valued member of our team, gaining hands‑on experience across both our mortgage and wealth management businesses. You'll receive structured training, ongoing guidance and the opportunity to develop valuable professional skills in a welcoming office environment.

We're passionate about developing talent and helping people build rewarding, long‑term careers in financial services.

Working alongside experienced mortgage advisers, financial advisers, paraplanners and administrators, the apprentice will learn how both businesses operate and gradually take responsibility for administrative tasks as their knowledge, skills and confidence develop.

The role is designed around learning, development and supervised practical experience, rather than expecting the apprentice to perform the responsibilities of an experienced administrator from the outset.

Our aim is not simply to train someone to complete administrative tasks, but to help them build the knowledge, confidence and professional skills needed for a successful long‑term career in financial services.

Following completion of the apprenticeship, the right candidate may be offered a position as a permanent member of staff.

The contact for this apprenticeship is:

Christopher Moyse

0800901903

The reference code for this apprenticeship isVAC2000061317.