Apprentice Administrator: Level 3 Admin & Customer Support

Axis Europe; Oldbury; On-site; GBP 9,100 - 13,000; Full time

Benefits offered by this job

Salary £8 per hour plus benefits

Pension scheme and life assurance

Travel expense coverage

25 days' holiday + bank holidays

Perkbox access

1 paid volunteer day

Learning and development opportunities

Job summary

Axis CLC is offering a Business Administration apprenticeship in Oldbury. You will learn on the job and attend school/college once a week, with the possibility of a permanent position on successful completion.

As an apprentice, you will support the team by handling customer inquiries, booking appointments, updating job records, and coordinating with trades and residents. A GCSE in Maths and English and a positive, detail‑oriented approach are desirable.

Qualifications

• GCSE Maths & English (A-C) or equivalent.
• Good communication.
• Presentable.
• Positive attitude to work.
• Attention to detail.

Responsibilities

• Provide customer service to residents and customers as part of apprenticeship.
• Arrange and reschedule appointments for residents with tradespeople.
• Log and update job information on the management system.
• Coordinate with Axis colleagues, clients and tenants to progress jobs.
• Attend college weekly while learning on the job.

Skills

Good communication

Presentable

Positive attitude

Attention to detail

Education

GCSE Maths & English (A-C)

Job description

Axis CLC is offering a Business Administration apprenticeship in Oldbury. You will learn on the job and attend school/college once a week, with the possibility of a permanent position on successful completion.

As an apprentice, you will support the team by handling customer inquiries, booking appointments, updating job records, and coordinating with trades and residents. A GCSE in Maths and English and a positive, detail‑oriented approach are desirable.