Applications Technical Trainer

KLA; Newport; On-site; GBP 50,000 - 70,000; Full time

Benefits offered by this job

Annual leave starting at 25 days (plus

contributory pension scheme

cash health plan

cycle to work scheme

global bonus plan

share scheme

rewards scheme

life assurance

generous shift allowance

overtime premiums

Job summary

KLA is seeking an Applications Technical Trainer to lead training for SPTS process applications, develop structured courses, and support field engineers and customers. The role involves international travel, collaboration with multimedia teams for online content, and updating training materials.

Ideal candidates have experience with semiconductor vacuum equipment and strong instructional design skills, with a PhD/MSc preferred and a willingness to travel globally.

Qualifications

• Experience of applications techniques with semiconductor vacuum equipment.
• PhD/MSc in science or related subject desirable; Bachelor's with related experience considered.
• Proficient in instructional techniques and design.

Responsibilities

• Teach applications principles to employees and customers in service classes.
• Develop structured training courses and BKMs to meet field needs.
• Deliver customer training at KLA facilities or site with international travel.
• Collaborate with multimedia to develop online training and AR/VR content.
• Provide first-level technical support and maintain curriculum standards.
• Format, revise, and write new training documents.

Skills

Instructional Techniques

Cross-cultural communication

Training delivery

Education

PhD/MSc in science or related subject

Bachelor's degree with related experience

Tools

AR/VR training

Job description

To make electronics, you need chips, wafers, transistors, reticles, and... To make these, you must see, test and manufacture them at scale—faster and better than ever before. That's where KLA comes in. Whether you're early in your career or an experienced professional, you'll solve complex challenges, work alongside brilliant minds and help shape the future of technology.

Group/Division

The KLA Services team consists of Service Sales, Marketing, Spares Supply Chain Management, Field Operations, Engineering, Product Training, Digital Solutions and Analytics, and Technical Product Support. Our services organization maximizes the value of our customers' KLA assets – with highly trained service and product support engineers providing installation services and 24/7 technical support and parts delivery through our extensive supply chain network.

What You'll Do

In this role, you will play a key part in advancing business priorities by delivering high-impact work across your area of expertise.

The Applications Technical Trainier main responsibility will be to instruct SPTS customer service engineers and process engineers how to run SPTS process applications on SPTS modules. The instructor will be required to analyse the knowledge required by the field team and build structured training courses to meet these requirements. In addition to training SPTS engineers, training will also need to be delivered to SPTS customers. Customer training may be delivered at the KLA training facility or at the customer site so some international travel will be vital, as well as working closely with the SPTS engineering teams to develop applications training for new products.

As well as face to face training, a key element will be partnering with the multimedia team to develop online training courses and AR/VR applications. There may be a requirement for the instructor to deliver applications training on a range of SPTS products.

Your day to day responsibilities will include:

• Teaching employees and customers service classes on applications principles.
• Understand and integrate various instructional delivery techniques to engage students, with required cultural sensitivity to deal and work with global students.
• Identify gaps and areas of improvement in existing techniques. Develop new BKMs (Best Known Methods) as needed.
• Audit and mentor junior and guest instructors to improve overall instructional delivery skills and curriculum standards to ensure the latest guidelines/templates are consistently implemented
• Maintain existing curriculum by implementing Tech talks
• Understand and apply various LKS (Learning Knowledge Service) guidelines and BKMs used to develop courseware inclusive of Task lists, Exams, Lab Practical’s, Homework’s, Instructor Guide and Student Guide.
• DCRs (Document Change Requests) to ensure application procedures are accurate and current
• Review and redline existing docs for content accuracy; edit existing docs that have been redlined
• Format and write new documents
• Provide first level support to field as Technical Support equivalent

KLA is proud to be an equal opportunity employer. For this role we are looking for someone who:

• Has experience of applications techniques with semi-conductor vacuum equipment
• Educated to PhD/MSc Level in a science or related subject is desirable and Bachelors degree will be considered with related experience
• Proficient in Instructional Techniques and Design is desirable

Occasional domestic and international travel, including to the United States, may be required as part of this role

What we will offer you?

KLA benefits package includes:

• Annual leave starting at 25 days (plus bank holidays)
• contributory pension scheme
• cash health plan
• cycle to work scheme
• global bonus plan
• share scheme
• rewards scheme
• life assurance
• generous shift allowance
• overtime premiums

About KLA

We provide advanced inspection tools, metrology systems, process solutions, and computational analytics that make electronics possible, tackling complex challenges. From electron and photon optics to machine learning and data analytics, we seek perfection at the most fundamental level of matter in the universe. If you want to make electronics that push industries forward and make the world a better place, join us.

Use of AI Statement

At KLA, our interviews seek to understand your individual skills, problem-solving approach and authentic thinking. To ensure a fair and consistent evaluation, the use of AI, recording tools or other technologies to generate, suggest or provide responses during interviews—whether virtual or in person is not permitted unless explicitly approved in advance as part of a reasonable accommodation or invited by the interviewer. Use of these tools may interfere with our ability to evaluate your individual qualifications and affect your candidacy. KLA is committed to advancing innovation through responsible AI, and we value candidates who share this mindset.

We offer a competitive, family friendly total rewards package. We design our programs to reflect our commitment to an inclusive environment, while ensuring we provide benefits that meet the diverse needs of our employees.

KLA is proud to be an equal opportunity employer.