Applications Specialist: Optimize & Integrate Core Systems

RedRock Resourcing; Worcester; On-site; GBP 40,000 - 60,000; Full time

Job summary

RedRock Resourcing is seeking an Applications Specialist to support and develop a portfolio of business systems across the organisation in the Midlands. You will work closely with technical teams and end users to deliver real business value.

The role offers exposure to a wide range of technologies, with opportunities to optimise systems, implement upgrades and improve data management while maintaining security and reliability.

Qualifications

• Experience supporting enterprise or line-of-business applications.
• Proficiency in SQL and querying databases.
• Experience with APIs and systems integration.
• Familiarity with IT Service Management tools (Jira, Helix, ServiceNow or similar).
• Ability to configure and troubleshoot applications.
• Strong communication skills with a customer-focused approach.

Responsibilities

• Supporting, maintaining and enhancing a range of core business applications.
• Investigating and resolving complex application issues.
• Delivering system upgrades, releases and configuration changes.
• Working with third-party software providers and internal stakeholders.
• Assisting with application integrations and data management.
• Contributing to continuous improvement initiatives across the applications estate.
• Producing technical documentation and sharing best practice.
• Ensuring systems remain secure, reliable and fit for business needs.

Skills

Enterprise applications

SQL & Databases

APIs & Integrations

ITSM Tools

Application configuration

Customer-focused communication

Tools

Jira

Helix

ServiceNow

Job description

RedRock Resourcing is seeking an Applications Specialist to support and develop a portfolio of business systems across the organisation in the Midlands. You will work closely with technical teams and end users to deliver real business value.

The role offers exposure to a wide range of technologies, with opportunities to optimise systems, implement upgrades and improve data management while maintaining security and reliability.