Application Support Specialist

TN United Kingdom; Crawley; On-site; GBP 30,000 - 50,000; Full time

Job summary

Join a forward-thinking company as an Application Support Specialist, where you'll be the first line of support for internal users, resolving technical issues across various systems. This role involves working closely with global teams to enhance application performance and contribute to technology transformation projects. Your expertise in ERP systems, particularly SAP S/4HANA, along with strong problem-solving and communication skills, will be crucial in delivering effective solutions. If you're passionate about technology and eager to make an impact, this opportunity is perfect for you.

Qualifications

• Experience in system and application support in a complex business environment.
• Hands-on experience with ERP systems, ideally SAP S/4HANA.

Responsibilities

• Provide effective technical support for enterprise applications.
• Support ERP systems, focusing on SAP S/4HANA and database maintenance.

Skills

Technical Support

Problem-Solving

Communication Skills

ERP Systems

SAP S/4HANA

Microsoft SQL

Oracle

Job description

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Application Support Specialist - 6 month contract

Location: Crawley, UK | Milan, Italy | Dresden, Germany (Must live within 15 miles of one of these sites)

As our Application Support Specialist, you'll be the first line of support for internal users, resolving technical issues across systems, ERP, and software platforms. You'll work closely with global and local teams to improve application performance, assist with implementations, and contribute to wider technology transformation projects.

Key Responsibilities:

Provide prompt and effective technical support for enterprise applications, including troubleshooting and resolving software issues.

Support ERP systems with a focus on SAP S/4HANA, identifying opportunities for improvement and increased efficiency.

Work with internal teams to deliver long-term solutions to recurring issues and contribute to continuous improvement.

Maintain and support databases, particularly Microsoft SQL and Oracle.

Ensure all applications meet IT security standards and collaborate with security teams to maintain compliance.

Contribute to the development and delivery of technology solutions across our European operations.

What We're Looking For:

Experience in system and application support within a complex business environment.

Hands-on experience with ERP systems, ideally SAP S/4HANA, including past involvement in implementations.

Strong working knowledge of Microsoft SQL and Oracle databases.

Excellent problem-solving skills and a customer-focused approach.

Clear and confident communication skills with the ability to explain technical issues to non-technical users.

Based within commuting distance (15 miles) of one of our European offices: Crawley (UK), Milan (IT), or Dresden (DE).