D365CE CRM System Application Manager - £50k, End User, UK Home based

JR United Kingdom; Maidstone; Remote; GBP 50,000; Full time

Job summary

A leading charity-based organization seeks a D365CE CRM System Application Manager to enhance their Microsoft Dynamics 365CE system. This crucial role involves managing CRM functionalities, user support, and driving digital transformation within a collaborative team. Ideal candidates will have relevant Microsoft certifications and experience in the charity sector.

Qualifications

• Strong knowledge and hands-on experience with Microsoft Dynamics 365CE required.
• Previous work as a Functional Consultant or Product Owner is essential.
• Experience with data governance, GDPR, and InfoSec is necessary.

Responsibilities

• Own and manage the Microsoft D365CE & Portal.
• Ensure GDPR compliance and data integrity.
• Support training and digital best practices.

Skills

Microsoft Dynamics 365CE

GDPR compliance

Data governance

User support

Communication

Education

Microsoft certifications in D365CE

Experience in the charity or not-for-profit sector

Tools

Office 365

Job description

Social network you want to login/join with:

D365CE CRM System Application Manager - £50k, End User, UK Home based, maidstone

col-narrow-left

Client:

Conspicuous

Location:

maidstone, United Kingdom

Job Category:

Other

-

EU work permit required:

Yes

col-narrow-right

Job Views:

9

Posted:

06.06.2025

Expiry Date:

21.07.2025

col-wide

Job Description:

D365CE CRM System Application Manager - £50k, End User, UK Home based

DO NOT APPLY if you are not involved with Microsoft Dynamics CRM (this is a D365CE role)

Role:

An end user in the charity sector is seeking a Microsoft Dynamics 365CE (CRM) expert to take ownership of their organisation-wide CRM system. This is a key permanent hire reporting into the Head of Operational Improvement, responsible for platform optimisation, user support, partner management, and driving digital transformation through D365CE.

Key Responsibilities:

• Ownership and day-to-day management of Microsoft D365CE & Portal
• Licensing, user access control and functional support
• Managing third-party CRM provider and vendor budgets
• Enhancing CRM functionality, testing upgrades, driving integration, basic configuration, Workflows
• Ensuring GDPR compliance, data integrity, and advising leadership
• Supporting training, reporting, and digital best practices
• Strong knowledge and hands-on experience with Microsoft Dynamics 365CE
• Previous work as a Functional Consultant or Product Owner
• Excellent communication across non-technical stakeholders
• Demonstrable experience with data governance, GDPR, and InfoSec
• You must be eligible to work without restrictions (No sponsorship, No PSW, No Dependency visa)
• Microsoft certifications in D365CE
• Experience in the charity or not-for-profit sector
• Familiarity with Office 365 architecture and integrations
• Training or leading user groups

This is a vital role at a forward-thinking, people-first charity undergoing digital growth. You’ll play a strategic and hands-on role in shaping the future of CRM within a collaborative, values-led team.