Application Support Engineer

Auxilion; Sheffield; On-site; GBP 35,000 - 55,000; Full time

Job summary

An established industry player is seeking a passionate Power Platform engineer to join their dynamic team. In this role, you'll provide high-quality technical support and customer assistance, ensuring optimal performance of Power Platform applications. You'll be responsible for troubleshooting complex systems and collaborating with business stakeholders to enhance existing applications. If you're eager to grow your skills in a supportive environment and make a meaningful impact, this opportunity is perfect for you.

Qualifications

• 1-2 years’ experience as a Power Platform engineer or similar role.
• Proficiency in developing and supporting Power Apps and Power BI dashboards.

Responsibilities

• Serve as the main point of contact for clients regarding technical inquiries.
• Create and maintain comprehensive documentation for troubleshooting procedures.

Skills

Power Apps

Power Automate

Power BI

Troubleshooting

Customer Service

Data Modeling

Microsoft 365 Integration

Azure Services

ITIL Service Support

Education

Microsoft Certified: Power Platform Fundamentals

Microsoft Certified: Power Platform App Maker

Tools

Microsoft Azure

Dynamics 365

Job description

Get AI-powered advice on this job and more exclusive features.

This range is provided by Auxilion. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

Responsible for troubleshooting and resolving application issues and related technologies for Auxilion and external clients. You will provide high-quality technical support and customer assistance with accurate diagnosis and resolution. This role requires experience as a Power Platform engineer or similar role, with skills in developing Power Apps, Power Automate flows, and Power BI dashboards.

If you are passionate about technology, adept at troubleshooting complex systems, and eager to gain experience across a wide range of technologies, this is the role for you.

What will you be doing:

• Serve as the main point of contact for clients regarding technical inquiries, issues, and escalations related to Power Platform applications.
• Provide Level 2 support through effective troubleshooting and resolution to ensure minimal downtime and optimal performance.
• Create and maintain comprehensive documentation, including technical specifications, user guides, and troubleshooting procedures, to facilitate knowledge transfer and ensure adherence to best practices.
• Assist in customizing Power Platform solutions, including Power Apps, Power Automate, and Power BI.
• Collaborate with business stakeholders to understand requirements and perform enhancements to existing applications and systems.
• Gain knowledge of business logic within the application stack to identify and address bottlenecks.
• Stay updated with the latest trends, developments, and best practices in Microsoft Power Platform technologies. Use this knowledge to recommend and implement enhancements and optimizations to existing applications.

What skills will you have:

1-2 years’ experience as a Power Platform engineer or similar role.

Proficiency in developing and supporting Power Apps, Power Automate flows, and Power BI dashboards.

Strong understanding of data modeling and integration concepts within the Power Platform.

Familiarity with Microsoft 365 and Dynamics 365 integration points.

Excellent customer service and communication skills.

Relevant certifications such as Microsoft Certified: Power Platform Fundamentals or Microsoft Certified: Power Platform App Maker are advantageous.

Experience with Microsoft Azure services, particularly Azure Active Directory, Azure SQL Database, and Azure Logic Apps.

Knowledge and expertise in ITIL service support, including incident, problem, change, and release management.

Experience supporting business applications.

Business Competencies:

Strong troubleshooting and problem-solving skills.

Excellent communication and customer service skills.

Ability to work collaboratively in a team environment.

Solution-oriented mindset.

Ability to influence business stakeholders.

Excellent oral and written communication skills.

Organized and proactive approach.

About Us - Auxilion

We believe work matters—it's where we spend a third of our lives. At Auxilion, we aim to be a great place to work, offering career opportunities and fostering the development of our people. Our competitive advantage lies in how we support our clients on their journey.

Our people are passionate about their work, our culture, and our values. Whether your focus is technical, sales, finance, or other areas, our roles provide meaningful impact and room to grow.

Additional Information

• Seniority level: Not Applicable
• Employment type: Full-time
• Job function: Information Technology
• Industries: IT Services and IT Consulting

Referrals can increase your chances of interviewing at Auxilion by 2x.

Set Job Alerts

Sign in to receive alerts for roles like “Application Support Engineer”.

Locations include Sheffield, Rotherham, Derbyshire, and Tibshelf in England, UK.