Application Support Engineer

Cornucopia IT Resourcing; Peterborough; Hybrid; GBP 32,000 - 42,000; Full time

Job summary

An established industry player is seeking an Application Support Analyst to enhance their IT team. This role involves analysing and resolving application issues, performing root cause analysis, and driving continuous improvement initiatives. The ideal candidate will possess strong analytical skills and experience with SQL Server, along with effective communication abilities to engage with various stakeholders. Join a dynamic environment where your contributions will directly impact operational efficiency and service quality in the motor insurance sector. If you are passionate about IT and eager to make a difference, this opportunity is perfect for you.

Qualifications

• 3+ years of experience in an IT role with a focus on application support.
• Proficiency in data analysis and familiarity with software lifecycle.
• Familiarity with software lifecycle and basic infrastructure knowledge.

Responsibilities

• Analyse and resolve issues within the application estate.
• Perform root cause analysis and identify improvement opportunities.
• Identify opportunities for continuous improvement.

Skills

Analytical Skills

Problem-Solving

Communication Skills

Analytical thinking

Tools

SQL Server

Job description

Application Support Analyst

Location: Peterborough (Hybrid Working)

Our client, a leading motor insurance company, is looking for an Application Support Analyst to join their IT team. The successful candidate will be responsible for analysing and resolving issues within their application estate, performing root cause analysis, and identifying opportunities for continuous improvement. This role requires excellent analytical skills, experience with SQL Server, and the ability to communicate effectively with various stakeholders.

Responsibilities:

• Analyse and resolve issues within the application estate.
• Perform root cause analysis.
• Identify opportunities for continuous improvement.

Minimum Requirements:

• Three+ years' experience in an IT role.
• Proficiency in data analysis and problem-solving.
• Familiarity with software lifecycle and basic infrastructure knowledge.
• Experience working with corporate databases, particularly SQL Server.

Seniority Level:

Not Applicable

Employment Type:

Full-time

Job Function:

Information Technology

Industries:

Technology, Information and Media