Application Support Analyst: SQL & Java Specialist

Legal & General; Greater London; On-site; GBP 40,000 - 65,000; Full time

Benefits offered by this job

Annual bonus

Share schemes

Generous pension

Life assurance

Healthcare plan

25 days holiday

Employee discounts

Sustainable offices

Job summary

Legal & General (L&G) is seeking an Application Support Analyst to join our Technology Operations team in the UK. You will support business-critical applications across the SCOPE and Maple environments, using SQL, logs and Java to investigate incidents and resolve problems.

The role focuses on reading and debugging Java code, managing incidents through established processes, and contributing to the modernization of the application estate while adopting newer tools.

Qualifications

• Strong SQL skills, including writing queries and understanding stored procedures.
• Working knowledge of Java with the ability to read, interpret and debug existing code.
• Experience supporting business-critical applications in a production environment.
• Knowledge of relational databases, ideally including Sybase.
• Understanding of incident, problem and change management processes.
• Clear communication skills and confidence explaining technical issues to varied audiences.
• A proactive approach, curiosity and willingness to learn unfamiliar systems and business processes.

Responsibilities

• Supporting business-critical applications across the SCOPE and Maple environments.
• Investigating incidents using logs, SQL queries, stored procedures and existing application code.
• Diagnosing application, database, integration and service issues.
• Reading and debugging Java code to identify faults and potential improvements.
• Managing incidents, problems, requests and changes through agreed support processes.
• Communicating service impact, progress and expected resolution times to business stakeholders.
• Delivering practical fixes, enhancements and preventative improvements.
• Contributing to the modernisation of the application estate and adoption of newer tools.

Skills

SQL

Java

Production support

Database knowledge

Incident management

Education

Computer Science degree

Tools

OpenShift

JBoss

ServiceNow

ITIL

Job description

Legal & General (L&G) is seeking an Application Support Analyst to join our Technology Operations team in the UK. You will support business-critical applications across the SCOPE and Maple environments, using SQL, logs and Java to investigate incidents and resolve problems.

The role focuses on reading and debugging Java code, managing incidents through established processes, and contributing to the modernization of the application estate while adopting newer tools.