Application Support Analyst - Financial Services

Morgan McKinley; London; Hybrid; GBP 60,000 - 80,000; Full time

Job description

Contract Opportunity: Application Support Analyst

Industry: Financial Services

Location: London, Hybrid Working Model

Are you a motivated Application Support Analyst seeking an exciting contract opportunity within the financial services industry? Our esteemed client, a key player in the financial sector, is currently seeking a skilled individual to join their Application Services team on a 12-month contract basis. As an Application Support Analyst, you will play a vital role in providing full support for their organisation's applications, delivering high-quality software solutions, and maintaining interfaces with third parties.

Key Responsibilities

1. Provide comprehensive support for application issues, collaborating with the Infrastructure team and application suppliers.
2. Proactively manage upgrade paths and requirements for software releases.
3. Conduct business analysis related to new and existing applications, understanding business priorities and dependencies.
4. Ensure business continuity requirements are integrated into all system implementations and liaise with the Infrastructure team for disaster recovery environments.
5. Review and action allocated audit findings to minimise operational risks.

Required Experience:

1. Previous experience in a business analysis and systems development role.
2. Awareness of emerging technologies and their potential applications.
3. Experience working with business critical applications, ideally within Asset Management or the finance sector.
4. Exposure to Digital Transformation technologies such as RPA and AI.
5. Familiarity with Asset Manager Systems, preferably SimCorp Dimension.

Required Skills:

1. Proficiency in SQL, especially Store Procedures.
2. Knowledge of Agile and Scrum practices.
3. Experience with cloud platforms such as AWS or Azure.
4. Data analysis experience with tools like Power BI, Tableau, Qlik, or Crystal (Desirable).
5. Familiarity with ITIL, Dev Ops, scripting languages (e.g., PowerShell, Python), Jira, Swift messaging, SalesForce, or Vermeg AgileReporter (Desirable).

Personal Qualities:

1. Excellent written and verbal communication skills.
2. Ability to see tasks through to completion and meet deadlines.
3. Confident, enthusiastic, and a team player.
4. Self-motivated with excellent problem-solving skills.
5. Strong attention to detail and organisational skills.
6. Flexibility to adapt to changing priorities and manage work independently.