Application Support Analyst, Financial Accounting software

Informed Recruitment; United Kingdom; Remote; GBP 32,000 - 42,000; Full time

Job summary

Informed Recruitment is seeking an experienced Finance Systems Support Analyst for a social enterprise environment. You will lead the administration and improvement of a key accounting application, working closely with finance teams to resolve issues and optimize processes.

The role covers incident support, upgrades, reporting, budgeting and forecasting, security management, and user training. You will design new reports, script SQL queries, and ensure SLAs while delivering excellent customer

Qualifications

• Finance systems experience or systems accounting background.
• SQL queries for reporting and data validation.
• Experience with budgeting, forecasting, or financial reporting.
• Strong stakeholder engagement and customer service.

Responsibilities

• Support, maintain, and administer the finance software application.
• Investigate and analyze issues; produce reports and dashboards.
• Assist with upgrades, incidents, and modular implementations.
• Document procedures and ensure SLAs are met.
• Train users and coordinate UAT.

Job description

Are you an experienced Systems Consultant, Implementation Consultant, Systems Analyst, Applications Analyst or Application Support professional? Do you have specific experience working with Financial Accounting applications, or as a Systems Accountant? Let Informed Recruitment help you to achieve your potential with an exciting opportunity for a Finance Systems Support Analyst to lead the improvement, support, administration, and management of a portfolio of group services managed via their accountancy application. As a specialist provider of resource to the Property & Associated Technology markets, we are delighted to be partnering with a social enterprise offering you the opportunity to make a difference and gain experience as part of modern environment championing continual improvement.

Your day-today responsibilities will revolve around the support, maintenance, and administration of an enterprise finance software application. Further duties will include investigation and analysis work; support regular reporting, budget processes and forecasting; maintaining existing reports, whilst developing & designing new reports; scripting SQL queries to support reporting and data validation; develop work schedules; supporting incidents, upgrades, and new system and modular implementation to financial applications; security management; mapping, improving, maintaining and updating system processes and documenting procedures; improving system performance; maintaining service level agreements and system documentation; providing excellent customer services and stakeholder engagement; user acceptance testing; and training users.