Application Support Analyst - Experienced

TN United Kingdom; Greater London; Hybrid; GBP 40,000 - 60,000; Full time

Job summary

A leading consultancy is seeking an experienced Application Support Analyst to manage trading systems for a financial services client. The role involves troubleshooting, technical support, and ensuring system stability, with a hybrid work model in NYC.

Qualifications

• Experience in supporting trading systems.
• Ability to analyze and debug application issues.

Responsibilities

• Responsible for day-to-day operation of EQD trading systems.
• Analyze issues and provide technical expertise to internal teams.
• Monitor ITRS for production environment stability.

Skills

SQL

Technical Expertise

Problem Solving

Job description

Social network you want to login/join with:

Application Support Analyst - Experienced, eng, gb

col-narrow-left

Client:

FDM

Location:

eng, gb, United Kingdom

Job Category:

Other

-

EU work permit required:

Yes

col-narrow-right

Job Reference:

acc22b22c96c

Job Views:

3

Posted:

12.05.2025

Expiry Date:

26.06.2025

col-wide

Job Description:

This position requires the successful candidate to work on a W2 directly with FDM. We cannot accept C2C, 1099 or employment sponsorship (eg. H1-B) for this position.

FDM is a global business and technology consultancy delivering client and industry driven solutions through our 5 core specialist Practices; Software Engineering, Data & Analytics, IT Operations, Change & Transformation, and Risk, Regulation & Compliance.

FDM is seeking an Application Support Analyst in New York City to work for our client within the financial services sector. This role is initially for 12 months and will be hybrid with requirements to be in the NYC office 3 days per week.

Responsible for maintaining application systems that are beyond the development stage and are running in the daily operations of the firm.

Essential Duties and responsibilities:

• Responsible for the day-to-day operation of the EQD trading systems and be the go-to person for Trader support.
• Analyze issues, debug logs, verify issues, draft requirements or solutions, track resolution, verify and implement.
• Provide technical expertise to internal teams regarding in-house Execution Management System (EMS) that allows traders to interact with the marketplace to execute orders.
• Prepare internal systems for the rollout of new platforms and tools, while efficiently and effectively resolving complex system integration issues.
• Monitor ITRS to ensure a healthy production environment and stability.
• Onboarding of new client setups.
• Perform daily BAU tasks (e.g., investigating order rejects).
• Handle queries from Trading desk, Risk, Compliance, and Operations.
• Run SQL queries to fetch trades or create reports.