Application Support Analyst - £71,000 per annum - PowerShell

VirtueTech Recruitment Group; Greater London; On-site; GBP 50,000 - 70,000; Full time

Job summary

VirtueTech Recruitment Group is looking for an Application Support Analyst to provide technical and procedural assistance to internal teams and external stakeholders. The analyst will manage incidents, troubleshoot application problems, and work closely with infrastructure and service desk teams.

Candidates should have experience on Trading Platforms with a preference for those familiar with FIX Connectivity, and strong PowerShell skills are essential. This role offers the opportunity to engage in a dynamic working environment focused on continuous improvement.

Qualifications

• Experience with Trading Platforms, especially in financial services.
• Background in incident management and troubleshooting applications.
• Excellent communication and stakeholder management skills.

Responsibilities

• Deliver technical and procedural assistance to internal teams and external stakeholders.
• Manage incidents and troubleshoot day-to-day application problems.
• Collaborate with IT teams to ensure swift resolution of outages.

Skills

Windows and Linux/Unix proficiency

SQL understanding

Oracle database knowledge

Strong PowerShell experience

ITIL frameworks

API onboarding

Tools

ION

IBM MQ

Deltix

TT

ATEO

Job description

The role of the Application Support Analyst centres on delivering both technical and procedural assistance to internal teams and external stakeholders. Acting as a key point of contact for issue resolution, the analyst will manage incidents, troubleshoot day-to-day application problems, and ensure swift resolution of outages. This position involves close collaboration with infrastructure, service desk, and broader IT teams, requiring a proactive mindset and a strong sense of ownership across all support-related responsibilities.

This role will be working within the Front Office Teams and would requires someone with experience on Trading Platforms and preference to candidates with exposure to FIX Connectivity.

• Proficient in Windows and Linux/Unix environments with solid understanding of SQL, Oracle databases, and server-side infrastructure, including platforms like ION, IBM MQ, Deltix, TT, and ATEO.
• Background in financial services (preferably banking), with insight into trading, clearing, and settlement processes across futures, OTC energy, and global markets.
• Excellent communicator with strong documentation and stakeholder management skills; capable of building relationships across development teams, business users, and external vendors.
• Highly methodical with experience in ITIL frameworks, change management, and a focus on continuously improving systems and processes.
• Skilled in API onboarding, FIX messaging, market connectivity protocols, and supporting high-frequency trading platforms; able to work shifts and manage critical upgrades.
• Prior experience supporting clients in a technical advisory role, with an understanding of compliance, risk, and regulated environments.
• Strong PowerShell experience is a must!