Application Support Analyst

106 Recruitment; Redditch; Hybrid; GBP 30,000 - 42,000; Full time

Benefits offered by this job

Hybrid working after probation

Supportive team with learning from/for

Opportunities to progress as the业务

Job summary

106 Recruitment is seeking an Application Support professional with a knack for investigation and problem solving. You will work with SQL to dig into data, understand failures, and support developers to resolve issues.

Joining a growing software business, you’ll operate in a hybrid role after probation, learning from experienced colleagues and developing your SQL and troubleshooting skills as the business expands.

Qualifications

• Experience in Application Support.
• Comfortable with the basics of SQL and keen to develop further.
• You enjoy digging into problems and getting to the root cause.

Responsibilities

• Use SQL to investigate data and troubleshoot issues.
• Work alongside developers to understand and resolve problems.
• Get involved with application logs, integrations and root cause analysis.
• Build your technical skills and take on more complex challenges.

Skills

Application Support

SQL

Tools

SQL

Job description

Are you fixing application issues, or just closing tickets?

If you're already working in Application Support, you'll know there's a big difference.

You might enjoy investigating problems, digging into databases and using SQL to understand what's actually gone wrong.

But how often do you get the chance to do that properly?

This could be a good next move for you.

You’ll join a growing software business where you're encouraged to investigate problems rather than just pass them on.

You’ll get to:

• Use SQL to investigate data and troubleshoot issues.
• Work alongside developers to understand and resolve problems.
• Get involved with application logs, integrations and root cause analysis.
• Build your technical skills and take on more complex challenges.

What will you need?

You'll already have experience in Application Support and some working knowledge of SQL. You don't need to be an expert, but you should be comfortable with the basics and keen to develop further.

Most importantly, you'll enjoy getting to the bottom of technical problems rather than just finding a quick fix.

What's in it for you?

• Hybrid working after probation
• A supportive team where you can learn from experienced colleagues
• More technical ownership and a chance to develop your SQL and troubleshooting skills
• Genuine opportunities to progress as the business grows