This Application Developer post sits in the Digital team at West Midlands Ambulance Service University NHS Foundation Trust, designing systems that support patient care. The work covers high-code and low-code builds, mainly in Microsoft Power Platform, plus first-line support for existing systems and training for non-IT staff. It is a stakeholder-facing role that also leads projects and mentors citizen developers, with flexible working discussed at interview. Fit turns on a degree-level technology qualification, proven Power Platform delivery and a full UK driving licence held for 12 months.
What the job involves
- Design, develop and implement applications and automations using high-code and low-code approaches
- Gather requirements from stakeholders at all levels, including staff networks on usability and accessibility, and analyse workflows and options
- Be the first point of contact for existing digital solutions, resolving issues escalated by the IT Service Desk
- Act as escalation point and mentor for non-IT citizen developers
- Produce and manage user training and support documentation, including for the Knowledge Base
- Deliver digital skills training and demonstrations for staff, including citizen developer training that meets DSPT requirements
- Lead delegated projects and complex service improvement programmes, supporting wider transformation activity
- Complete project documentation from initiation through to closure and handover
- Govern and audit Power Platform developments and ensure they are documented to best practice
- Collate DTAC evidence and test business continuity for systems in remit
- Attend weekly Digital and Data Group meetings and update the Senior Application Developer on workloads
- Present reasoned conclusions from complex, sometimes contentious evidence to service and programme boards, and recommend solutions where no precedent exists
Qualifications
- Degree-level qualification in a technology or digital subject such as IT or Computer Science
- Evidence of continued professional development in relevant areas
Experience
- Significant demonstrable experience developing innovative, fit-for-purpose systems in Microsoft Power Platform
- Experience in some or all of HTML, CSS, JavaScript, SQL Server, XML and .NET
- Experience working in a busy team on complex developments and workstreams
- Working knowledge of emerging digital technology in healthcare and its impact on patient care
Skills & knowledge
- Willingness to undertake training, which may include external training
- Demonstrable ability to analyse complex situations and propose effective resolutions
- Knowledge of relevant legislation and best practice guidelines for digital developments
- Advanced keyboard skills and advanced use of Microsoft Office 365
Checks & eligibility
- Full UK driving licence held for at least 12 months
- Enhanced DBS check where the post involves regulated activity, at the applicant's own cost
What’s offered
- Flexible working options, discussed at interview