Programme Lead - Digital Transformation

The Methodist Church in Britain; Birmingham; Remote; GBP 45,000 - 65,000; Full time

Benefits offered by this job

NHS pension scheme

27 days annual leave (plus 8 bank?hols

Employee discounts

Employee Assistance Programme (EAP)

Career development pathways

Flexible working options

Wellbeing support

Job summary

Modality Partnership invites an experienced programme manager to lead digital transformation projects from initial use case through rollout, training and evaluation. You will work remotely with national travel, coordinating clinical, operational and supplier teams to deliver automation and AI-enabled workflows in a regulated healthcare environment.

The role emphasizes adoption, outcomes tracking and evidence-based improvement, with a focus on patient care and staff experience across multiple GP

Qualifications

• Degree-level education or equivalent experience.
• Experience delivering programmes or projects in healthcare or regulated settings.
• Familiarity with GP clinical systems like EMIS or SystmOne is welcome.
• Experience with documentation, reporting, and stakeholder engagement.

Responsibilities

• Plan and coordinate digital projects with milestones, risks, dependencies and progress reporting.
• Prepare papers, decision logs, actions and updates for digital transformation forums.
• Collaborate with clinical, operational and supplier teams to capture requirements and support rollout.
• Develop use cases and improvement proposals for automation and AI-enabled workflows.
• Create user guidance, training resources and practical support to aid adoption.
• Track adoption, outcomes and benefits to inform future delivery.
• Prepare case studies and impact reports showing project results.

Skills

Project planning

Governance

Requirements gathering

Stakeholder engagement

Change management

Automation

AI workflows

Adoption & rollout

Data governance

Education

Degree-level education or equivalent experience

Job description

This post sits in digital transformation at Modality Partnership, a GP super-partnership, reporting to the Chief Operating Officer. The work is programme delivery: taking digital projects from first use case through rollout, training and evaluation, and helping colleagues adopt new ways of working. Remote working with national travel and occasional evening work, and a portfolio covering automation and AI-enabled workflow redesign, set it apart. Experience in healthcare or a similar regulated setting is needed, and familiarity with GP systems such as EMIS or SystmOne is welcome.

What the job involves

• Plan and coordinate digital projects, with milestones, ownership, risks, dependencies and progress reporting
• Prepare papers, decision logs, actions and updates for digital transformation forums and senior leaders
• Work with clinical, operational and supplier teams to capture requirements, resolve implementation issues and support rollout
• Develop use cases and improvement proposals for digital solutions, including automation and AI-enabled workflows
• Create user guidance, training resources and practical support to help teams adopt new systems and processes
• Track adoption, outcomes, feedback and benefits, and use the findings to improve future delivery
• Prepare case studies, impact reports and evidence showing the results of digital transformation projects

What’s required

Qualifications

• Degree-level education or equivalent experience

Experience

• Programme or project delivery in healthcare, digital transformation, operational improvement or a similar regulated environment, including complex change
• Project documentation and reporting, meeting coordination and action follow-up
• Stakeholder engagement, and implementation, training, adoption or rollout work

Skills & knowledge

• Project planning, delivery governance, implementation documentation and benefits tracking
• Digital transformation, automation, AI-enabled workflows and change adoption
• Information governance, data protection, confidentiality and NHS digital standards
• Primary care delivery models, workforce pressures and operational challenges
• Coordinating plans, risk logs, action trackers and stakeholders, suppliers and meetings across multiple workstreams
• Analytical problem-solving, assessing delivery progress and outcomes, and turning digital ideas into implementation steps

Other

• Proactive, organised and reliable, with strong follow-through
• Collaborative and confident working with clinical, operational and technical colleagues
• Adaptable when priorities change and comfortable escalating risks
• Committed to improving patient care, staff experience and operational effectiveness
• Clear written and verbal communication, including papers and updates for senior colleagues

Nice to have

• Experience developing use cases, benefits cases, case studies, award submissions or impact reports
• Familiarity with GP clinical systems such as EMIS and SystmOne
• PRINCE2 qualification or equivalent project management experience

What’s offered

• NHS pension scheme
• Minimum 27 days annual leave plus 8 bank holidays (pro rata)
• Employee discounts and benefits
• Employee Assistance Programme (EAP)
• Career development and education pathways
• Enhanced family-friendly policies
• Flexible working options
• Wellbeing support initiatives