Business Improvement Officer

Lewisham Strategic Partnership; Greater London; Hybrid; GBP 54,000 - 56,000; Full time

Benefits offered by this job

Generous holiday allowance

Local Government Pension scheme

Flexible working and family friendly

Season ticket loan

Staff discounts

Supportive staff networks

Job summary

Lewisham Council is seeking a Business Improvement Officer for the Children and Young People Services to drive service redesign and improvements. You will lead on developing credible solutions, weighing evidence, and presenting recommendations to decision makers.

The role focuses on improving outcomes for children and families through collaborative service improvement with professionals, partners and the community, and to prepare the directorate for inspections and audits.

Qualifications

• Strong research, consultation and policy development experience.
• Extensive knowledge of issues faced by children, young people and families.
• Well‑versed in project management methodology and techniques.

Responsibilities

• Lead on developing, negotiating and implementing credible solutions with evidence and options.
• Drive directorate improvements to enable better outcomes for children and families.
• Deliver service improvement collaboratively with stakeholders and community.
• Prepare the directorate for inspections, reviews and audits.

Skills

Research experience

Relationship management

Project management

Policy development

Consultation

Job description

Job Description

Discover yourself in Lewisham where what you do makes a difference to our vibrant and culturally diverse communities!

We have a rich history of welcoming people from all over the world and are proud to be recognised as the UK's first Borough of Sanctuary, for our work in championing the rights of refugees and migrants.

Are you a skilled Business Improvement Officer with a passion for achieving better outcomes for children? If so, we would like to hear from you.

A fantastic opportunity has arisen for a Business Improvement Officer in Children and Young People Services. We are seeking to recruit an outstanding professional to lead on a range of exciting service redesign and improvement projects.

A self-starter with solid research experience and excellent relationship management skills, you will be a driving and influential force behind the service improvement work for the Children and Young People Directorate (CYP).

The role:

• To take a lead role in developing, negotiating and implementing credible solutions, through the assembly of facts, weighing up of evidence, development of options and presentation of recommendations to decision makers.
• To bring about positive directorate improvements that will enable improved outcomes for children and young people and their families.
• To deliver service improvement collaboratively with children and young people, their parents/ carers and family, professionals, key partners and the community.
• To take a lead role in preparing the directorate to be ready for inspections, reviews and audits.

What's in it for you?

Excellent training and development opportunities, plus a range of benefits including:

• Generous holiday allowance
• Local Government Pension scheme
• Flexible working and family friendly policies
• Season ticket and bicycle loans
• A range of staff discounts including local subsidised gym memberships
• Supportive staff networks

What we're looking for:

We are looking for a solution‑focussed individual with extensive knowledge of issues faced by children, young people and families and local government policies to help us scope, design, and plan service improvement work. The ideal candidate will have major research, consultation and policy development experience and will be well‑versed in project management methodology and techniques. You will be tasked with designing and delivering inventive change ideas that will drive improvement in quality and effectiveness in the directorate, challenging the status quo and building for the long term.

Location

The job is primarily based in Laurence House, Catford, London, SE6 4RU but we operate a hybrid approach where you will be required to work both in the office and from home on a regular basis.

Special conditions

• The job is subject to standard DBS check

Salary

£53,994-£56,154 per annum (PO4)

N.B: All appointments will be offered at the minimum spinal column point (SCP) for the grade of the role. The only exception to this will be when matching current salary (up to the maximum of the scale), which is subject to evidential proof.

Diversity

Lewisham Council is a Disability Confident employer. We welcome and encourage job applications of all abilities. If you require any reasonable adjustments in the application or interview, please contact the lead contact on this advert. We will make reasonable adjustments to make sure our disabled applicants and those with health conditions are supported throughout our recruitment process. We support the access to work scheme, further details are available at www.gov.uk/access-to-work/apply

The Council reserves the right to close adverts early if there is a large response.